Brokerage, Cargo/Freight, Communication Skills, Data Management, Dental Insurance, Detail Oriented, Document Management, Documentation, FDA (Food and Drug Administration), Freight Forwarding, High-Throughput Screening (HTS), Logistics, Maintain Compliance, Marine Cargo, Organizational Skills, Regulations, Shipping Documents, Standard Operating Procedures (SOP), Team Player, Time Management, United States Customs, Vision Plan
A well-established international logistics and freight forwarding company is seeking an experienced Ocean Import Coordinator to join their team in Great Neck, NY. This is a full-time, in-office role ideal for professionals with a strong background in ocean freight operations, customs compliance, Cargo Wise and international logistics coordination.
Key Responsibilities
- Coordinate end-to-end ocean import shipments to ensure timely and accurate delivery
- Prepare and manage all documentation related to customs clearance and compliance
- Utilize CargoWise to manage shipment data, bookings, and communication
- Respond to client and agent inquiries regarding:
- DDP terms, delivery timelines, and customs clearance
- Duties, taxes, FDA codes, Lacey Act compliance, and HTS classifications
- Communicate with customs brokers, carriers, and clients to facilitate a smooth import process
- Monitor and ensure compliance with U.S. Customs regulations and internal SOPs
- Investigate and resolve shipment delays, documentation errors, or compliance issues
Requirements
- 5-10 years of experience in ocean import coordination within the freight forwarding industry
- Proficiency with CargoWise a MUST
- Strong knowledge of U.S. customs compliance, duty payments, and regulatory documentation
- Detail-oriented with excellent organizational and time management skills
- Effective communicator with strong coordination skills across clients and carriers
- Customs Broker License or IATA/IMDG certification is a plus, but not required
Benefits
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Ongoing training and career advancement opportunities
- Supportive, team-focused environment with long-term growth potential
About the Opportunity
Join a respected and growing logistics provider with over 30 years in business, known for its operational excellence, regulatory compliance, and strong client service. This role is ideal for a driven coordinator who enjoys being part of a collaborative team and wants to grow in a stable, well-supported environment.