OCM Specialist

Title: Organizational Change Manager
Location: Atlanta, GA
Duration: 12+ months project 
Pay Range: $70- $72

Job Description: 
Organizational Change Management Strategy & Adoption (25%)
Content Production: Video, Job Aids & Digital Adoption (20%)
Clarity Modern UX Proficiency & Hands-On Enablement (15%)
Automation & AI in Learning Operations (10%)
10+ Years Articulates an IT program's strategy and objectives and assesses how it will impact a business.
Define and manage a list of dependent projects needed to reach the IT program's overall goals.
Organize IT programs and activities in accordance with the mission and goals of the organization.
Develop new IT programs to support the strategic direction of the organization. Create and manage long term goals.
Develop a budget and operating plan for the IT program

JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Bachelor's degree in organizational development, instructional design, communications, business, or a related field (master's degree a plus).
7+ years of progressive experience leading organizational change management and enterprise training for technology or system implementations, including at least one full user-migration or platform-transition program owned end to end.
Formal grounding in a recognized OCM methodology, demonstrated by certification or applied program work: Prosci ADKAR and the Prosci 3-Phase Process, the ACMP Standard for Change Management (CCMP), Kotter’s 8-Step Process for Leading Change, Bridges’ Transition Model, or Lewin’s Unfreeze–Change–Refreeze.
Demonstrated instructional design capability using an established model: ADDIE, SAM (Successive Approximation Model), Gagné’s Nine Events of Instruction, or Bloom’s Taxonomy for objective writing — with a portfolio of curriculum the candidate personally designed.
Working proficiency in Clarity PPM as a user and configurator, including Modern UX navigation, blueprints, page layouts, grids, and the differences between Classic and Modern UX that drive user resistance.
Hands-on production skill in at least two training video and eLearning tools — for example Articulate 360 (Storyline, Rise), Camtasia, Adobe Captivate, Vyond, Descript, Loom, Microsoft Clipchamp — with published work the candidate built alone.
Working experience with Power Automate or a comparable workflow automation platform, applied to learning operations: enrollment, reminders, completion tracking, feedback collection, and content distribution.
Practical, current use of AI tools to produce and scale training content — script drafting, synthetic voice and video, translation, summarization, knowledge-based search — with a clear point of view on where AI output requires human review before it reaches a learner.
Experience measuring training and adoption outcomes against a recognized evaluation model, such as Kirkpatrick’s Four Levels or the Phillips ROI Methodology, using real usage data rather than attendance counts.
Preferred Candidates Will Demonstrate:
Prosci Change Practitioner certification, CCMP through ACMP, or equivalent formal OCM credential.
ATD credential (CPTD or APTD) or a formal instructional design certification.
Prior Clarity PPM or enterprise PPM rollout experience, particularly a Classic-to-Modern-UX or comparable platform migration.
Experience building an enablement function where none existed, with artifacts from that build.
Experience in a utility, energy, or other regulated environment with a mature project governance culture.
Microsoft certification in Power Platform (PL-900) or Power BI (PL-300).
Experience training technical and non-technical audiences in the same program without dumbing down either one.