Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends (and peak-season Tuesday-Saturday), is required.
As a Concord Leader you will be responsible to:
- Inspire greatness in your team.
- Encourage and support team members to reach their full potential.
- Create a work environment that is a Great Place to Work for all.
- Lead with integrity, transparency, respect, and professionalism.
- Care for your team and their families.
Key Responsibilities:
- Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
- Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
- Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
- Generate new business through solicitation, networking, and follow-up with past clients
- Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
- Lead pre-event, on-site, and post-event communications to ensure service excellence
- Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
- Conduct site tours for prospective clients and facilitate client meetings as needed
- Train, delegate, and guide staff to ensure smooth operation of events and service standards
Qualifications:
- Minimum 2 years' experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
- Strong communication, negotiation, and organizational skills
- Ability to work a flexible schedule and thrive in a fast-paced environment
- Guest-focused with attention to detail and a commitment to delivering outstanding service
Why Join Concord?
We offer competitive wages and a comprehensive benefits package for full-time associates, including:
- Medical, dental, vision, life, and disability insurance
- 401(k) with company match
- Tuition assistance
- Discounted hotel stays
- Training, development, and career advancement opportunities
- Eligibility for a performance-based bonus upon attainment of objectives
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."
We are Concord!