NorthPort Heating and Air Conditioning of Jacksonville, FL is offering a full‑time Office Admin / Customer Service Representative (CSR) position. The role offers a competitive wage of $15+/hour with overtime opportunities, as well as benefits including commission, a 401(k) plan, paid holidays, paid vacations, sick time, and advancement opportunities.Responsibilities As an Office Admin / Customer Service Representative you are the voice of the company, providing superb customer service to clients and keeping the HVAC office running smoothly. Your primary duties include answering phones, scheduling appointments, dispatching technicians, entering and preparing work orders in the database, preparing billing and invoices, handling collections, following up on incoming work orders and emails, maintaining a clean and organized office, and interacting with people daily.Qualifications Customer service or office experienceAccurate data entry skillsStrong knowledge of Microsoft Word, Excel, and Google DocsTwo years of customer service and office experience are preferred, but multiple factors will be considered. Candidates should have excellent verbal and written communication skills, be team‑oriented and able to work independently, possess a strong work ethic, be organized with the ability to prioritize multiple tasks, thrive in a fast‑paced environment, maintain a professional image and demeanor at all times, and be dependable, responsible, and reliable.Location: 32207#J-18808-Ljbffr