Calendar Management, Communication Skills, Customer Support/Service, Insurance, Interpersonal Skills, Inventory Management, Sales, Sales Prospecting, Team Player, Telephone Skills
Are you looking to grow? So are we! Abdelaziz Agency in Ardmore, Oklahoma, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Administration / CSR. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Salary Range: $14.00 - $15.00 per hour
BenefitsHourly Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
- Complete Evidence of Insurance requests.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Maintains inventory of office supplies and forms - places orders weekly.
- Schedule appointments for sales staff to meet prospective customers.
- Work independently and as part of a team.
Requirements
- Excellent Communication/interpersonal skills.
- Confident, self-starter who works well independently.
- Must be highly self-motivated.
- Professional phone etiquette.
- Great Customer Service Skills.
- Works well with other employees and is a team player with a positive attitude.
- No insurance experience required but must be willing to learn