Office Administrative and Customer Support - Inventory Clerk

Mindlance

Ankeny, IA

JOB DETAILS
SKILLS
Administrative Skills, Cisco Unity, Communication Skills, Customer Relations, Customer Support/Service, English Language, Inventory Cycle Counts, Inventory Management, Inventory Reports, Lift/Move 100 Pounds, Lift/Move 30 Pounds, Lift/Move 40 Pounds, Microsoft Office, Mobile Applications, Order Processing, Physical Demands, Presentation/Verbal Skills, Receiving Inspection, Research & Development (R&D), Retail, Returns Processing, Safety Standards, Stock Rotation, Team Player, Vendor/Supplier Management, Writing Skills
LOCATION
Ankeny, IA
POSTED
15 days ago
When you re part of the team at the company, you ll do important work. And you ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Client Impactful Work:
Through Unity Lab Services, we offer integrated lab services, support, and supply management with customized service offerings and world-class experts to address our customers' unique laboratory business needs. Our inventory management specialists use our intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk.
A day in the Life:
Use our mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing
Receive and inspect shipments, scan and store items, and maintain cycle counts to guarantee up-to-date inventory records
Own customer interactions respond via email (our primary channel), follow up by phone, and assist internal partners to resolve questions and build trust
Collaborate with supervisors and teammates to propose and implement improvements that streamline daily workflows
Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE
Proactively monitor stock levels and flag gaps or issues to prevent operational impacts
May perform other duties as assigned by the Supervisor Keys to Success:
Education
High school diploma or equivalent required.
Experience
2 3 years of customer-facing, retail stocking, or inventory-control experience Knowledge, Skills, Abilities
Confident using mobile scanning apps and basic Microsoft Office tools
Excellent verbal and written English communication skills especially via email and a friendly, solution-focused approach
A self-starter who thrives with detail, accountability, and teamwork Physical Requirements / Work Environment The role primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline. Personal protective equipment, such as lab coats, coveralls, facemasks, and steel-toe shoes, is often required. The position requires regular lifting of 30-40 lbs (up to 50 lbs occasionally) and using equipment like pushcarts to move up to 100 lbs. Standing, walking, and manual material handling are frequent activities, sometimes in varied temperature environments. Overtime work may also be necessary but unlikely.

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

About the Company

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Mindlance