Office Administrative and Customer Support - Order Management Specialist

Position Summary: Do you enjoy a fast-paced environment that strives for excellence in satisfying customer s needs? An exciting opportunity has arisen for an Open Order Specialist to join the Encompass Supply Chain Team. This role is responsible managing the overall order backlog by analyzing trends and reports, then addressing past due lines by taking appropriate actions and creating corrective measures.
Run and analyze reports to identify current backlog/open orders

Reconcile and analyze open orders and open lines for potential issues for assigned suppliers

Maintain a master tracking report of suppliers with open order count and open order dollars

Build working relationships with suppliers to identify and resolve open order root causes and potential issues

Maintain a current supplier open order contact list including name, phone number and email address

-Obtain invoice copies and/or new shipment dates from suppliers and take appropriate action

Add notes to the order(s) worked and maintain adequate records

High School diploma required
Minimum of 3 years clerical or administrative support experience
Microsoft excel experience

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.