Administrative Skills, Billing, Communication Skills, Construction, Customer Support/Service, Detail Oriented, Documentation, Follow Through, Intuit Quickbooks, Multitasking, Operational Support, Operations, Organizational Skills, Process Development, Record Keeping, Telephone Skills
Job Title: Construction Office Administrator
We are seeking a reliable and organized Office Administrator to support daily operations within our construction team. This role is essential in keeping projects organized, customers informed, and office processes running smoothly.
Key Responsibilities:
- Answer calls, respond to emails, and communicate with clients and field staff
- Schedule jobs, crews, and appointments
- Create and process invoices and assist with basic billing
- Maintain accurate job records, files, and documentation
- Support project managers with administrative tasks
- Coordinate with customers regarding updates, scheduling, and service needs
- Answer incoming customer calls and respond to service inquiries
- Schedule and dispatch technicians
- Provide customers with appointment updates, confirmations, and follow-ups
What We’re Looking For:
- Strong communication and customer service skills
- Highly organized with the ability to multitask
- Experience with scheduling and office coordination
- Basic invoicing or QuickBooks experience preferred
- Prior construction or trade industry experience is a plus, but not required
Overview:
This is a fast-paced role that requires attention to detail, strong follow-through, and the ability to keep multiple priorities moving at once.