NOW HIRING!Office Administrator / Accounts Receivable / Dispatch CoordinatorOlsten Staffing Services - Location: Latta / Florence, SC Area Olsten Staffing Services is currently seeking a dependable, organized, and motivated individual for Xtreme Towing Parts & Service in the Latta and Florence area.
This is a multi-responsibility office position that will involve accounts receivable, collections, insurance claims follow-up, dispatching, and customer service. We are looking for someone who is comfortable wearing multiple hats, can stay on top of daily responsibilities, and takes pride in making sure things are handled accurately and efficiently.
Job ResponsibilitiesAccounts Receivable & Collections- Handle customer invoicing, accounts receivable, and payment processing.
- Post payments and maintain accurate customer account records.
- Make collection calls and follow up on past-due accounts.
- Monitor outstanding balances and work to ensure payments are received in a timely manner.
- Communicate professionally with customers regarding billing questions and outstanding invoices.
Insurance Claims & Payment Follow-Up- Submit invoices and required documentation to insurance companies for towing and wreckage services.
- Follow up with insurance companies and adjusters regarding outstanding claims.
- Monitor claims to ensure payments are being processed and received.
- Contact insurance companies for claim updates, payment status, and resolution of unpaid claims.
- Maintain detailed records of submitted claims, payments, and follow-up communications.
- Stay on top of outstanding claims and consistently follow through until payment is received or the issue is resolved.
Dispatching & Coordination- Answer incoming calls and coordinate towing and service requests.
- Dispatch drivers and communicate service details and scheduling information.
- Coordinate with drivers, customers, and other personnel to help ensure timely service.
- Keep accurate records of dispatches, service calls, and completed jobs.
Customer Service & Office Administration- Provide professional and friendly customer service over the phone and in person.
- Handle customer questions, service inquiries, and general office communications.
- Assist with daily office operations and administrative responsibilities.
- Maintain organized files, paperwork, invoices, and customer information.
- Assist with other duties as needed to support daily business operations.
Software Experience Experience with the following programs is preferred:
- QuickBooks
- Towbook
- Square
- Microsoft Office (Outlook, Excel, and Word)
Must be comfortable using computers, email, spreadsheets, and multiple software programs to manage daily office responsibilities. The ability to learn new systems and navigate different programs is important.
Qualifications- Must be dependable, punctual, and reliable.
- Previous experience in accounts receivable, collections, bookkeeping, dispatching, or customer service preferred.
- Experience with insurance billing or insurance claims follow-up is a plus.
- Comfortable making collection calls and communicating with customers and insurance companies.
- Strong computer skills and the ability to learn and navigate multiple software programs.
- Experience with Microsoft Office, including Outlook, Excel, and Word.
- Excellent organizational skills and attention to detail.
- Ability to multitask, prioritize responsibilities, and manage several tasks at once.
- Strong communication and customer service skills.
- Ability to work independently, take initiative, and follow through on responsibilities.
- Professional attitude and a willingness to be a team player.
The Ideal Candidate We are looking for someone who is dependable, takes ownership of their responsibilities, and understands the importance of staying on top of things. This individual will play an important role in keeping the office organized, coordinating daily operations, maintaining customer accounts, and making sure outstanding invoices and insurance claims are followed up on until payment is received.
This is a great opportunity for someone who enjoys a variety of responsibilities and is looking for a position where organization, dependability, and follow-through make a difference!
APPLY TODAY!Olsten Staffing Services Contact Olsten Staffing Services to learn more about this opportunity and how to apply!
Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.