Job Title: OfficeAdministrator
Department: Administration
Status: Non-Exempt, Hourly
Compensation Salary is commensurate with experience and qualifications.
Benefits Medical, Dental & Vision (per MCCC policies), State Retirement (18.9% match), life insurance, vacation, sick leave, and holidays.
Position Overview:
The OfficeAdministrator provides administrative support to Executive Management while serving as the primary receptionist for the Mississippi Coast Coliseum & Convention Center. This position is responsible for operating the multi-line telephone system, greeting visitors, assisting with administrative functions, coordinating special projects, maintaining confidential information, and providing marketing and communications support as assigned.
Essential Duties and Responsibilities
Duties and Responsibilities may include, but are not limited to, the following:
· Serve as the primary operator for the facility's multi-line telephone system by answering, screening, and routing incoming calls professionally and efficiently.
· Welcome visitors, provide general information, and direct guests to the appropriate offices or departments.
· Provide administrative support to the Executive Director, Assistant Executive Director, Administration, and Event Teams.
· Prepare correspondence, reports, meeting materials, presentations, and other administrative documents.
· Maintain confidential files, records, and sensitive information with discretion.
· Coordinate and assist with special projects, registrations, meetings, and vendor communications.
· Track correspondence and requests to ensure timely responses and completion of assigned tasks.
· Assist in maintaining the venue website under the direction of management.
· Assist with social media content to promote the facility, events, and community engagement.
· Coordinate and produce flyers, posters, brochures, signage, and other promotional materials for events and facility operations, either in-house or through third-party vendors.
· Maintain organized filing systems and official records.
· Perform other administrative duties and special assignments as directed.
Minimum Qualifications
Knowledge of:
- Standard office administration and secretarial practices.
- Office management principles and procedures.
- Correct English grammar, spelling, punctuation, and proofreading
- Records management and filing systems.
- Microsoft Office Suite and other standard office software.
- Standard office equipment and multi-line telephone systems.
- Internet research methods and professional telephone etiquette.
Ability to:
- Operate a multi-line telephone system accurately and efficiently.
- Perform moderately complex administrative and clerical work.
- Communicate professionally, both verbally and in writing.
- Interact courteously and effectively with the public, staff, vendors, and elected officials.
- Exercise sound judgment and maintain confidentiality.
- Prioritize multiple assignments while meeting deadlines.
- Work independently with minimal supervision while maintaining a high level of accuracy.
- Maintain organized records and administrative systems.
- Maintain discretion in all duties.
Education, Training, and Experience
A combination of education, training, and progressively responsible administrative experience that demonstrates the ability to perform the essential functions of the position will be considered.
Additional Requirements
- Successfully complete a pre-employment background check.
- Maintain a professional appearance and demeanor.
- Perform other duties as assigned to support the mission and operations of the Mississippi Coast Coliseum & Convention Center.