Office Administrator

Duties

Duties include but are not limited to the following:

• Greet all growers, truck drivers, customers, and visitors with professionalism and provide themwith exceptional customer service.
• Ensure all Star of the West customers, growers, visitors and drivers sign in and acknowledgefacility GMP's.
• Operate truck scale to weigh all inbound and outbound loads as well as internal transfers andprovide corresponding weight certificates.
• Provide facility site map and verbal instructions to drivers to route them to appropriate receivingpits and/or shipping docks.
• Prepare daily shipping documents by lot and purchase order numbers for operations personnel tocomplete for all outbound shipments.
• Complete all inbound receiving paperwork and enter all bean receipts and grades in company
• ERP system and file hard copies accordingly.
• Complete all outbound shipment paperwork and enter load information in company ERP systemand file hard copies accordingly.
• Prepare, label and properly store grower and processing retain samples.
• Manage and save all digital load pictures on company drive.
• Answer and route all incoming phone calls.
• Maintain an organized work environment.
• Assist personnel with grower compliance record keeping.
• Process and fulfill small wholesale bean orders.
• Assist with monthly inventory counts and reporting.
• Forward requested receiving and shipping records for proper accounting and billing.
• Be available for extended hours including weekends during peak times.
• Proactively offer facility and system improvements.
• Report any issues involving sanitation, food safety or quality to management.
• Responsible to be actively involved and participate in the food safety and safety program.
• Arrange, prepare documents and schedule food safety and plant safety trainings. File documentsand records according to facility food safety management system.
• Comply with all food safety management system requirements.
• Reports any customer, grower, driver or vendor complaints immediately to management.
• Provide reports as requested to management and corporate personnel.

Minimum Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Associates degree preferred or High school diploma and two years related experience and/or training, or equivalent combination of education and experience.
• Ability to read, analyze, and interpret basic accounting information including:
  • Bills of Lading
  • Invoices and Statements
  • Purchase orders
• Ability to accurately record data on forms
• Ability to respond verbally and/or in writing in a professional manner to:
  • Common inquire
• Ability to effectively present information to and/or respond to questions of
  • Customers
  • Vendors
  • Growers
• Ability to calculate figures and amounts using addition, subtraction, multiplication and divisionincluding percentages.
• Ability to learn and apply differing weights and measures and ability to convert between differingunits of measure such as pounds, bushels, metric tonnes and hundred weights.
• Ability to define problems, collect data, establish fact, and draw valid conclusionsProficiency in Microsoft Office products including Word, Excel, and Outlook.
• Proficient in typing and data entry.

Physical Demands

Physically able to perform all requirements including but not limited to:

The employee must be able to perform the essential functions of this position, including but not limited to:

• Frequent use of hands to handle, manipulate, or operate objects, tools, and laboratory equipment, including handling ingredient samples and operating testing instruments. 
• The ability to communicate effectively, including speaking and hearing in person and by telephone
• The ability to sit, stand, and walk periodically throughout the workday while performing office duties
• Occasionally required to reach with arms, climb or balance, stoop, kneel, crouch or crawl
• Employee must occasionally lift and/or move up to 25 pounds
• Vision requirements include close vision, distance vision color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to:

• Occasionally exposed to fumes and/or airborne particles
• Noise level is moderate