We are seeking a highly organized, dependable, and detail-oriented Office Administrator to join our growing commercial electrical service team. The ideal candidate will be responsible for supporting daily office operations, coordinating with field technicians and customers, managing service-related paperwork, and helping ensure jobs move efficiently from scheduling through completion.
Experience in the electrical service industry is a strong plus.
Key Responsibilities
Answer phones, respond to emails, and provide professional customer service
Help coordinate commercial electrical service calls and technician assignments with project manager
Communicate with customers, technicians, vendors, and property managers
Create, update, and maintain work orders, service tickets, and customer records
Prepare purchase orders, invoices, and other service documentation
Follow up on open service calls, proposals, approvals, and outstanding information
Assist with accounts receivable, invoicing, and payment follow-up
Enter and maintain accurate information in company software and spreadsheets
Process technician time sheets, service reports, and expense documentation
Coordinate permits, inspections, certificates, and other project documentation when required
Maintain organized electronic and paper files
Assist management with administrative tasks and reporting
Help ensure customers receive timely updates regarding scheduling and job status
Qualifications
2+ years of office administration or customer service experience (NOT REQUIRED BUT A PLUS)
Strong organizational and time-management skills
Excellent verbal and written communication skills
Proficiency with Microsoft Office, including Outlook, Word, and Excel
Comfortable learning service-management, accounting, or scheduling software
Strong attention to detail and accuracy
Ability to prioritize multiple tasks in a fast-paced environment
Professional and courteous communication with customers and employees
Ability to work independently while also being an effective team member
Numbers & Facts
Location
Green Brook, NJ
Job Type
Full-time
Skills
Accountingunmatched
Accounts Receivableunmatched
Administrative Skillsunmatched
Billingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Detail Orientedunmatched
Documentationunmatched
Establish Prioritiesunmatched
Expense Reportsunmatched
Maintenance - Electricalunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multitaskingunmatched
On Site Supportunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Process Sheetunmatched
Project/Program Managementunmatched
Property Managementunmatched
Purchase Ordersunmatched
Spreadsheetsunmatched
Telephone Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
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