Office Administrator

Benefits:

• Paid time off
• 401(k)
• Competitive salary

About Merry Maids

For over 40 years, Merry Maids has been the premier residential cleaning service across North America. Our success is built on trust, exceptional quality, and an outstanding local team. As our Perth Amboy branch continues to grow, we are looking for a motivated, energetic Office Administrator to help manage day-to-day operations and deliver exceptional service to our valued clients.

Key Responsibilities

As our Office Administrator, you will be the heart of our daily business operations, coordinating client relationships, supporting our field teams, and driving sales growth.

• Client Experience & Service: Manage inbound calls and emails, answer inquiries, resolve customer concerns promptly, and foster long-term client relationships.

• Sales & Account Management: Provide estimates over the phone, follow up on prospect inquiries, and convert inquiries into recurring clients.

• Daily Operations: Handle scheduling, manage customer accounts and billing data, and help coordinate daily routes for cleaning technicians.

• Team Leadership & Quality Control: Assist with team management, and conduct occasional field quality audits to maintain company standards.

• Administrative Support: Maintain accurate office records, manage inventory supplies, and support general small-business tasks.

Qualifications

• Experience: Minimum 1-2 years in an office administrative, customer service, or office management role.

• Communication Skills: Excellent verbal and written communication skills in English; Bilingual (English/Spanish) is a strong plus.

• Tech-Savvy: Proficient in basic computer software (e.g., Microsoft Office, email, scheduling database management).

• Leadership & Drive: Proven leadership skills with an ability to manage priorities, problem-solve on the fly, and keep a fast-paced environment organized.

• Sales Aptitude: Phone sales or customer retention experience is strongly preferred.

• Professional Demeanor: Positive attitude, reliable, detail-oriented, and focused on teamwork.

Why Join Merry Maids?

• Stable Schedule: Enjoy predictable weekday daytime hours-no late nights or major weekend obligations.

• Growth Opportunity: Be a core player in taking our local branch to the next level.

• Supportive Environment: Work with an established, trusted brand backed by decades of proven success.

How to Apply

Ready to take your administrative career to the next level? Submit your resume and a short cover note outlining why youd be a great fit for our team!

Compensation: $40,000.00 - $45,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids life!

As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team - a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals - including becoming a team captain, trainer, quality assurance supervisor or manager.

We take pleasure in improving our clients lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.

Ready to create brighter days for you and our customers?

Apply today!

This franchise is independently owned and operated by a Merry Maids franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.