Office Administrator

Office Administrator / Customer Service

Responsibilities

·      Answer and manage incoming phone calls and customer inquiries

·      Provide friendly, professional customer service

·      Process customer orders accurately and efficiently

·      Update order forms and pricing information

·      Perform data entry and general office duties

·      Assist with bookkeeping and accounting-related tasks

·      Work with QuickBooks and other office systems

·      Use Microsoft Office for daily administrative tasks

·      Communicate with customers regarding orders, availability, and scheduling

·      Help keep office records organized and accurate

·      Assist with other administrative duties as needed

What We’re Looking For

The ideal candidate is:

·      Organized and detail-oriented

·      Friendly and professional with customers

·      Dependable and responsible

·      Comfortable handling multiple tasks at once

·      Able to work independently and take initiative

·      Accurate with data entry and paperwork

·      Comfortable communicating by phone and email

·      Able to learn our products, customers, and ordering process

·      Comfortable working in a seasonal business where the pace can increase significantly during peak periods

Computer Skills

Experience with the following is preferred:

·      Microsoft Office

·      QuickBooks

·      CRM systems

·      General computer and data-entry skills

Previous office administration, bookkeeping, customer service, or order-processing experience is a plus.

Compensation

$48,000–$52,000 per year, depending on experience and qualifications.

This is a full-time, Monday–Friday position, 8:00 AM–5:00 PM, located in Santa Fe, Tennessee.

Please include your resume and a brief description of your previous office, customer service, bookkeeping, or administrative experience.

Drees Plant Wholesalers is a growing wholesale plant business serving garden centers, landscapers, and other professional customers throughout the region. We are looking for a dependable, organized, and friendly Office Administrator / Customer Service team member to join our office in Santa Fe, TN.
This is an important position that works directly with customers and helps keep our day-to-day operations running smoothly. Our business is seasonal, so the ideal candidate will be comfortable working in a fast-paced environment during our busy seasons while maintaining a high level of accuracy and professionalism.