Office Administrator - Windsor Windows

Job Title: Office Administrator - Windsor Windows

Posting Start Date: 7/31/26

Division: Windsor Windows

Posting Area: Business Management

Job Location: West Des Moines, IA

Windsor Windows & Doors, a division of Woodgrain, manufactures wood, vinyl and cellular PVC windows and patio doors. We specialize in designing and crafting quality products to the customer's exact specifications. With manufacturing facilities in Iowa and North Carolina, our products are sold throughout the United States, Mexico, and Canada.

Windsor Windows & Doors aspires to be the window company that is Easy To Do Business With. This means that we strive to provide superior service, meet the highest of standards, adapt to changing market conditions, and exceed customer's expectations. We are committed to building quality products and building lasting relationships within the residential construction industry.

We have been successful because of the diligence and hard work of our people, and the employees are recognized as the company's most important asset. It is our mission to create a workplace where people feel supported, encouraged, valued, and respected.

Employment Type: Hourly FT

Work Environment: Monday - Friday 8am - 5pm. Onsite

Job Summary:

The office administrator serves as the first point of contact answering phones for the company and welcoming onsite customers, visitors, and vendors, while ensuring the daily operations of the office run smoothly and efficiently. This role combines exceptional customer service with strong organizational and administrative skills to support office operations, coordinate events, and maintain a welcoming, professional environment.

Duties & Responsibilities:

Reception & Customer Service

• Professionally answer and direct incoming phone calls.
• Greet customers, visitors, vendors and applicants with a friendly and professional demeanor.
• Manage incoming and outgoing mail and deliveries.
• Respond to general inquiries and direct visitors to the appropriate department.

Office & Administrative Support

• Order, monitor, and maintain office supplies, breakroom and other company resources.
• Coordinate office equipment maintenance and service requests.
• Assist with scheduling meetings and conference room reservations.
• Assist leadership, office staff and other departments with administrative tasks and special projects.
• Prepare correspondence, reports, and presentations as needed.
• Support company communications and office announcements via company monitors and daily absent list.
• Manage phone and department lists.

Customer Event Coordination

• Plan, organize, and coordinate customer meetings, training sessions, and special events.
• Schedule event logistics including meeting space, catering, materials, and equipment.
• Coordinate invitations, registrations, agendas and attendee communications.
• Prepare event materials and ensure meeting spaces are properly set up.
• Work with internal departments and vendors to ensure successful event execution.

Requirements:

• Ability to manage multiple priorities while maintaining attention to detail.
• Experience in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• 3+ years of receptionist, office administration, or office management experience preferred.

Physical Demands:

The physical demands and work environment are representative of a typical office environment.