Office Assistant 3 (12-1489)

State of Alaska

Juneau, AK

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Americans with Disabilities Act (ADA), Annuities, Authentication, Collective Bargaining, Compensation and Benefits, Computer Skills, Computer Software, Continuous Improvement, Control Systems, Customer Support/Service, Data Entry, Detail Oriented, Establish Priorities, Government, Health Insurance, Industrial Relations, Information Technology & Information Systems, Information/Data Security (InfoSec), Law Enforcement, Leadership, Mail Processing, Marine Engineering, Public Safety, Quality Metrics, Team Player, Telephone Skills, Time Management, Typing, Volunteer Experience
LOCATION
Juneau, AK
POSTED
9 days ago

Office Assistant 3 (12-1489)

Salary

$23.01 Hourly

Location

Juneau, AK

Job Type

Full Time

Job Number

54408

Department

Public Safety

Division

Alaska State Troopers

Opening Date

07/01/2026

Closing Date

7/15/2026 5:00 PM Alaska

Division

Alaska State Troopers

Position Open To

Alaska Residents Only

Bargaining Unit

General Government

Range

11

  • Description
  • Benefits

Job Description

The recruitment is exempt from the hiring freeze (Administrative Order 358)

This recruitment is open to Alaska Residents only. Applicants must meet

Alaska Residency Requirements in order to be considered for employment at this time.

WHAT YOU WILL BE DOING:

To support the Ketchikan Judicial Services Unit within the Department of Public Safety by entering warrants, writs, and protective orders into state and national databases. This position will also assist officers scheduling travel for prisoner transports and will perform a variety of other office-assistant duties.

OUR ORGANIZATION, MISSION, AND CULTURE:

The Alaska State Troopers mission is to preserve the peace, enforce the law, prevent and detect crimes, and protect life and property. As a member of the Alaska State Troopers, you will be instrumental in ensuring this mission is met by providing direct support for the Bureau of Judicial Services as well as well as the Department of Public Safety.

THE BENEFITS OF JOINING OUR TEAM:

As a member of one of the most unique law enforcement agencies in the nation, you will be part of a team that embraces the core values of loyalty, integrity, courage, compassion, leadership and accountability. In this busy office, you will work with a phenomenal team of professionals, both civilian and commissioned.

In addition to working in a valued and meaningful position, this State of Alaska Office Assistant 3 receives competitive health and retirement benefits, paid personal leave with generous leave accrual, and twelve (12) paid holidays

THE WORKING CONDITIONS YOU CAN EXPECT:

This position is located at the Judicial Services Office inside the Juneau Courthouse and will be assisting the Ketchikan Judicial Services Office. The daily work environment consists of a friendly team of like-minded civilian and commissioned staff dedicated to the Alaska State Troopers mission.

WHAT WE ARE LOOKING FOR:

  • Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
  • Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
  • Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
  • Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
  • Information Assurance: Knowledge of methods and procedures to protect information systems and data by ensuring their availability, authentication, confidentiality, and integrity

The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Departments mission. If our mission interests you and this position embodies your strengths, please consider joining our team.

More information about the Department of Public Safety can be found on our website: http://dps.alaska.gov/

Minimum Qualifications

High school diploma or the equivalent.

AND

One year of experience that includes clerical tasks such as performing reception duties, answering routine questions on services or products, retrieving information from electronic or hard copy files, recording expenditures and receipts, or typing routine correspondence.

Substitution:

Education from an accredited college may substitute for six months of the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience).

Special Note:

"High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular drivers license and be 18 years of age or older.

Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

COVER LETTER

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

BACKGROUND CHECK

This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.

CONFIDENTIALITY AGREEMENT

The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

Contact Information

For specific information about the position, feel free to contact the hiring manager at:

Tara Alley

Administrative Assistant 2

Phone: 907-264-0815

tara.alley@alaska.gov

Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

  • Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
  • AVTEC
  • Confidential
  • Correctional Officers
  • Marine Engineers
  • Mt. Edgecumbe Teachers
  • Supervisory
  • Unlicensed Vessel Personnel/Inland Boatmans Union
  • Exempt employees (not covered by collective bargaining)

The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.

  • General Government
  • Labor, Trades and Crafts
  • Public Safety Employees Association
  • Masters, Mates & Pilots

Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

  • Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

  • Membership in the Public Employees Retirement System (PERS)/Teachers Retirement System (TRS)
  • Matching employer contribution into a defined contribution program (new employees)
  • Employer contribution into a defined benefit or defined contribution program (current employees)
  • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
  • Option to enroll in the Alaska Deferred Compensation Program
  • Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See https://drb.alaska.gov/retiree/ for additional information

Paid Leave & Other Benefits

  • Personal leave with an accrual rate increase based on time served
  • Twelve (12) paid holidays a year

Employer State of Alaska

Address PO Box 110201

Juneau, Alaska, 99811

Phone (800) 587-0430 (Statewide toll-free number)

(907) 465-4095 (Juneau and out-of-state callers)

Website http://workplace.alaska.gov/

About the Company

S

State of Alaska