Benefits/Perks
- Base pay
- Monday through Friday work schedule
- Competitive Hourly Wages with Regular Performance Reviews
- Paid Time Off after 90 Days of Employment
- Health Insurance Reimbursement
- Growth & Advancement Opportunities
Company Overview
SoftWash Systems - Maverick Softwash We provide excellent customer service, soft washing homes and businesses. Soft washing provides an alternative to pressure washing. We use water-based, biodegradable chemicals that emulsify dirt and grime, breaks down bugs nests, and cobwebs, as well as kills mold, mildew, algae, and bacteria, and sanitizes the surface we are cleaning. Soft washing uses only one-third the water of pressure washing, lasts four to six times longer, and doesn’t erode the surface, as pressure washing often can.
Job Summary
You are the hub for all customer service related needs.
Responsibilities
- Can you gather and property communicate customer information for sales leads?
- Can you make sure sales leads go to the proper Territory Managers?
- Can you accurately maintain customer records in the company CRM?
- Do you take pride in your meticulous daily filing of documents?
- Process accounts receivable.
- Answer phones, screening phone calls and directing calls to staff
- Greet customers and clients
- Accept deliveries from couriers
- Control inventory pertaining to general office and kitchen supplies
- Back-up support for operational administrative staff
- Tidy and maintain the reception area, breakroom and kitchen
- Open the office and kitchen for the day – make coffee, etc. Closure of kitchen and office at the end of the day
- Organize monthly office birthday lunches
- Contact LPC office manager on office items that need attention
- Other duties as assigned
- Room for growth
Qualifications
- Can you provide exceptional customer service to both internal and external customers?
- Can you help plan, attend, and participate in company promotional or social events?
- Do you provide excellent customer service on in-bound and out-bound phone calls?
- Are you diligent in gathering customer information for sales leads?
- Are you administratively organized?
- Are you able to accurately communicate with company leadership, daily?
- Do you have Knowledge and experience with computers and software applications – Outlook, Microsoft Office, etc.?
- Do you have Knowledge and experience with customer service principles and practices
Key Competencies:
- Professional personal presentation
- Customer service
- Attention to detail
- Initiative
- Reliability
- Flexibility
- Confidentiality
At Maverick SoftWash, we believe that every challenge presents an opportunity for growth and improvement. Since our founding, we have faced our fair share of challenges, but we have always persevered and come out stronger on the other side.
Our story began in 2015, when Garrett Bosqui saw a need for a more effective and environmentally-friendly way to clean the exteriors of homes and businesses. He set out to find a process that would deliver superior results without using harsh chemicals or high pressure. After months of research, he finally hit upon a solution or more importantly the person who would become his mentor for years to come.
The solution was SoftWash Systems and the inventor was AC Lockyer. Since then, we have been dedicated to perfecting our craft and delivering the best possible results to our customers. We are proud of the relationships we have built and the positive impact we have had on the communities we serve.
We are excited to see what the future holds for Maverick SoftWash, and we look forward to continuing to overcome challenges and celebrate successes along the way. Thank you for considering us for your exterior cleaning needs.