Office Assistant

The Office Assistant will support the day-to-day operations of the Housing and Residence Life department, providing support for central office staff colleagues, student personnel, contractors, and customers (internal and external). 

Duties & Responsibilities:

Maintain inventory of departmental forms and marketing materials

• Oversee and manage archival of records

• Maintain student files (hard copies)

• Support office processes as needed

• Prepare morning office reports

• Oversee key inventory and distribution for office

• Process payments/contracts for summer interns, camps and conferences, and orientation

• Work with university partners (Printing, OIT, Telecom, etc.) on departmental needs

• Direct work of student employees

• Assist with monthly purchasing card reconciliation

• Assist with HR, payroll, and EPAFs as needed

• Assist with onboarding of new staff

• Handle customer service and help resolve complaints and concerns

• Process work orders coming in from residents

• Follow up on work orders from a customer service aspect/help maintenance staff

• Coordinate pest control and laundry responses to issues

• Coordinate Student/parent correspondence (front line)

• Answer and distribute emails from the main housing email account 

• High School Education or an equivalent combination of education and years of experience
• 1- 3 years of full-time verifiable office management work experience
• Must be proficient in Microsoft Office Suite and internet browsers
• Exceptional communication, customer service, grammar, editing, and organization skills

• Bachelor's degree, preferably in Business, or an equivalent combination of education and years of experience preferred
• Experience with Banner, Blackboard, and occupancy management software is desired
• Experience in a university or college campus environment is preferred

32,000-35,000