Louisiana Pond Management is a fast-growing company looking for a reliable, organized, and friendly Office Assistant to support our team and help keep our office running smoothly. This is a key support position where no two days are exactly the same — perfect for someone who enjoys variety and being helpful to others. Candidate must be a motivated self-starter, with a willingness to learn & grow. Office experience, people skills, communications/writing and continuing education are required. This is a full-time position with health insurance & an employer-matched IRA. Salary will be based on experience, growth, and acquiring skill sets relevant to the company. Please submit your resume with contact info, if you are interested in this position.
Key Responsibilities:
Prepare, organize, and maintain physical and digital files & records
Answer and direct incoming phone calls and emails in a professional manner (conversation control, educating, listening, presenting)
Provide support with tasks in Quickbooks/Jobber as needed (updating pricing, invoicing, receiving payments, etc.)
Receive and verify incoming deliveries and supplies
Perform general office duties: photocopying, scanning, data entry
Assist other departments and team members with administrative tasks as needed
Help maintain a clean, organized, and welcoming office environment
Qualifications & Skills Required:
High school diploma or equivalent (some college preferred)
1–2+ years of administrative, receptionist, or office support experience
Proven customer service experience handling incoming phone calls, including answering inquiries, resolving basic issues, and maintaining a positive caller experience
Excellent customer service attitude
Proficient in Microsoft Office (especially Word, Excel, Outlook)
Excellent time management skills and ability to prioritize multiple tasks
Excellent verbal and written communication skills
Strong punctuality, problem-solving and organization skills
Strong attention to detail
Preferred:
Experience with basic QuickBooks, invoicing software, or CRM systems
Basic knowledge of office equipment (printers, scanners, multi-line phones)
Proficiency with Jobber (or similar field service software) is a plus, but full training will be provided.
Long work history
*Because of the financial nature of the position, you will be required to submit a background check prior to hiring.