Exam One World Wide / DKN Paramedical Services is seeking an entry level Office Assistant for a "PART-TIME" position. We need a bilingual candidate who is fluent in both English and Spanish. English and Spanish communication skills are required. This candidate would help our small number of Spanish-speaking applicants. Need writing skills in Spanish for sending emails when needed. Position includes working with 1 other employee, able to work in a small office environment, and handling daily office responsibilities.
Work Schedule:
Monday 8:30 AM - 2:00 PM. Tuesday through Thursday 9:00 am to 2:00 pm and Fridays 8:30 am to 1:30 pm (25 1/2 hours a week)
Additional weekday hours may be available based on office volume and office responsibilities.
Compensation:
Competitive hourly compensation based on work experience, computer knowledge, data entry, and customer service skills.
Core Responsibilities:
Answer phones, schedule appointments, and do data entry
Take messages off voicemail and return calls, and document in the ExamOne portal
Compose and respond to emails using professional language, proper grammar, and appropriate business etiquette.
Maintain strict compliance with quality assurance, privacy, and adhere to HIPAA and PHI guidelines
Provide accurate information regarding our services and procedures
Be able to learn and work proficiently in our ExamOne portal system
Call clients and complete Quality Assurance questionaire
Required Experience & Qualifications:
Provide positive customer and applicant experience
Ability to work independently without direct supervision as needed
Strong attention to detail and professional insurance applicant, patient, and agent interaction skills.
Bilingual in Spanish is needed
Ship out supplies as needed to mobile examiners
Recent office experience of 1-2 years is a plus
Employment Requirements:
Successful completion of a background check.
Successful completion of a urine drug screening.
How to Apply:
Qualified and experienced candidates can contact our office at 610-740-0202. Please reference the ad for: Office Assistant/CSR – Part Time Office Position.
Numbers & Facts
Location
Allentown, Pennsylvania
Salary
$17–$19
Skills
Administrative Skillsunmatched
Background Investigationunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
English Languageunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Insuranceunmatched
Maintain Complianceunmatched
Multilingualunmatched
Quality Assuranceunmatched
Spanish Languageunmatched
Voice Mailunmatched
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