Office Assistant/Front Desk - Full Time Clinic

Troy Regional Medical Center

Troy, AL

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Communication Skills, Customer Support/Service, Electronic Medical Records, Healthcare, Insurance Certifications, Maintain Compliance, Medical Office, Medical Records, Organizational Skills, Patient Charts, Patient Registration, Physician Assistant, Telephone Skills
LOCATION
Troy, AL
POSTED
Today

Troy Regional is seeking a Physician Office Assistant to support our dynamic Physician Clinics. This essential role is perfect for someone who is organized, personable, and thrives in a fast-paced medical office environment.

Key Responsibilities:

  • Greet and register patients for clinic appointments

  • Manage check-out procedures and schedule follow-up visits.

  • Create and maintain accurate patient charts and files

  • Answer and direct phone calls in a professional manner

  • Coordinate with Central Scheduling and Surgery departments

  • Handle pre-certifications and insurance verifications

  • Ensure compliance with departmental policies and procedures.

  • Collaborate with physicians, staff, and patients to deliver high-quality service

Qualifications:

  • High School Diploma or GED required

  • Comfortable using computers; quick to learn new software systems

  • Experience with Electronic Medical Records (EMR) preferred

  • At least 1 year of medical knowledge or front office experience in a healthcare setting

  • Strong independent judgment and ability to multitask

  • Excellent communication and customer service skills

  • Friendly, professional, and positive attitude

    This position is a daytime, Monday-Friday position and offers a complete benefits package!  



 

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About the Company

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Troy Regional Medical Center