Office Assistant - Hospice- FT

A brief summary of what's ahead

Location:

Hospice & HomeCare of Reno County

Full Time Equivalent (FTE):

1

Job position summary:

Receives and coordinates agency verbal communication from all external sources. Provides general office support with a variety of clerical and related activities.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The benefits have never been more rewarding. Here are a few things we offer:

• Paid Parental Leave

• Tuition reimbursement

• Paid time off

• Holiday premium pay

• Shift and weekend differential pay

• 401k with a 6% employer match

• Medical, Dental, and Vision coverage

• Employee assistance program

Here is a look at the full job description:

Office Assistant - Hospice- FT

ESSENTIAL FUNCTIONS:

• Receives incoming telephone calls in a positive, helpful manner. Prioritizes calls as received and ensures immediate response as appropriate.
• Greets and directs visitors.
• Provides callers with information such as company address, directions, fax numbers, website, and other related information.
• Receives, sorts and forwards incoming mail and routes publications.
• Coordinates the pick-up and delivery of express mail service (FedEx, UPS, etc.).
• Completes data entry of memorials/donations into agency data base, acknowledges donor, and prepares deposits.
• Performs clerical support tasks relative to the needs of the agency.
• Abides by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

• Detail oriented, multi-tasking, and prioritizing in fast paced setting w/constant interruptions.
• Knowledge of Microsoft Office.
• Knowledge of general office functions.
• Demonstrated ability to communicate effectively

PREFERRED KNOWLEDGE AND SKILLS REQUIRED:

• N/A

REQUIRED BEHAVIORAL SKILLS:

• Integrity:

• A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.

• The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System.

• Compassion:

• A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.

• Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.

• Accountability:

• Demonstrated track record of ownership of situations, projects and issues.

• Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.

• Respect:

• Demonstrated ability to collaborate with a diverse population.

• Treat all internal and external customers with a positive, proactive service orientation.

• Excellence:

• Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.

• Proven ability to think strategically but also must be able to lead day-to-day tactical processes.

• Demonstrated ability to manage and provide coaching and leadership on complex projects.

• Must be able to lead and/or facilitate process improvement.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

• High School Diploma or equivalent

PREFERRED EDUCATION AND EXPERIENCE:

• Basic medical terminology/Experience in Medical Environment

REQUIRED LICENSE/REGISTRATION/CERTIFICATION:

• KS Driver's License
• Auto Insurance equal to or greater than the KS Ins. Requirement.

PREFERRED LICENSE/REGISTRATION/CERTIFICATION:

• N/A

We provide equal employment opportunities

Hutchinson Regional Healthcare System does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other status protected by applicable law. It is our policy to provide equal employment opportunities to all qualified individuals and to prohibit discrimination and harassment of any kind.

We participate in E-Verify

We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, we are required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before we can take any action against you, including terminating your employment. We will only use E-Verify once you have accepted a job offer and completed form I-9.