The Office Assistant provides clerical support to office, answering phones, filing, greeting customers, and preparing documents as assigned.
Perform reception and transcription duties as needed.
This individual manages office support functions; prioritizing and coordinating work assignments; reviews work for accuracy.
Coordinates, organizes, and implements inpatient/outpatient schedules.
Provides supervisory responsibilities to the medical office including orienting and training new personnel.
Job Requirements
High School diploma or equivalent
Knowledge of medical terminology
3 years clerical experience
Able to type 60 WPM
Intermediate computer skills
Preferred Qualifications:
Excellent Customer Service and Communication Skills
2-3 years’ customer service and/or front office experience
Epic software trained
Proficient in Microsoft Office Suite
General understanding of medical terminology
Experience with therapy operations
Knowledge of insurance verification and authorization
Experience with scheduling
The ability to be flexible and able to adapt to change
Data entry and attention to detail
Overview:
Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.