Administrative Skills, Customer Acquisition, Multitasking, Presentation/Verbal Skills, Sales, Telephone Skills, Time Management, Writing Skills
- Employee discounts
- Flexible schedule
- Paid time off
Job Description
Greet customers, assist with everyday office tasks, and promote Empire in a positive light.
General Accountabilities
- Take roll and schedule makeups, enter absences and makeups daily
- Call waitlist, enroll new students, and be sure they sign policies before first class
- Assist parents and students during check in
- Check answering machines, answer calls, return calls, return emails, and deliver messages
- Make regular sales
- Update makeup/new enrollment papers monthly
- Go through future drop sheet and make sure all accounts are up to date monthly
- Keep pick up number sheet up to date
- Collect students from asc/camps when parents pick up from the front, perform ID checks when necessary
- Contact parents of children who have been absent for 2 consecutive weeks and communicate with parents about the no show drop policy
- Drop kids, send exit surveys, and archive pick up numbers when necessary
- Cross promote all departments with new and existing students with other departments
- Ensure closing duties are complete before leaving
- Ensure weekly cleaning list is completed
*Tasks may change as needs change
Qualifications
- Some previous office or administrative work-related skill, knowledge, or experience
- Approachable, friendly personality
Skills
- Ability to multitask in a busy and loud setting
- Excellent verbal and written communication
- Strong time management
- Knowledge of jackrabbit class, preferred but not required
Schedule
Hours are Monday-Friday from 12pm-8pm and some Saturdays from 8:30am-12:30pm.
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Empire Gymnastics Training Center