Our client is seeking a highly organized and detail-oriented Office Assistant / Sales Support Specialist to join their team. This individual will play a critical role in supporting the sales team by managing online orders, assisting with customer inquiries, and ensuring smooth day-to-day administrative operations.
The ideal candidate will have experience in e-commerce or sales support, be tech-savvy, and thrive in a fast-paced office environment.
Duties and Responsibilities:
Provide comprehensive administrative and clerical support to the sales team.
Manage and process online orders through e-commerce platforms (e.g., eBay).
Respond to and follow up on customer inquiries, ensuring a high level of service.
Maintain accurate records in CRM systems and assist with data entry.
Coordinate and communicate with internal departments to support order fulfillment.
Assist with inventory tracking and reporting.
Perform general office duties, including filing, scheduling, and email management.
Support special projects and additional tasks as needed.
Required Qualifications:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Experience with e-commerce platforms, especially eBay.
Familiarity with Customer Relationship Management (CRM) tools.
Knowledge of or experience with ERP software is a plus.
Strong organizational and time-management skills.
Excellent communication and problem-solving abilities.
Prior experience in sales support or e-commerce order processing.
Preferred Experience:
1–3 years in a similar role involving administrative support, sales coordination, or e-commerce order management.
Experience in a fast-paced office environment.
Full-time: Monday – Friday
Pay = $20-23/hr (DOE)