JOB SUMMARY:
Utah Nonprofit Housing Corporation (UNPHC) is Utah’s largest non-profit developer, owner, and manager of affordable housing for low and very low income individuals and families. UNPHC is both a 501(c)(3) tax-exempt organization, and a Community Housing Development Organization (CHDO). All employees must be aware of the physical condition of the property, and be aware of conditions that need both immediate and long-term attention.
The Office Assistant is responsible for assisting a full-time Property Manager in the satisfactory completion of their responsibilities. The Office Assistant assists the Property Manager as assigned in providing exemplary customer service to residents, planning, marketing, leasing, maintenance, and record keeping.
QUALIFICATIONS:
Experience:
· Minimum of 1 year experience having worked in an office environment of multi-family rental property preferred.
· Experienced in use of office machines: computer, fax, photocopier, phone systems, etc.
· Experience working with the general public, vendors, and clients.
· Non-profit experience helpful.
Skills and Knowledge:
· Demonstrated skills working with seniors and/or special populations.
· Physical ability to conduct inspections and show vacant apartments.
· Prior experience in clerical and administrative functions.
DUTIES:
Supports the Property Manager with the following tasks as directed:
· Process applications for apartments including pre-qualification and selection. Ensure all Fair Housing and Non-Discrimination regulations are followed. Conduct thorough resident orientation; ensure all residents know who to contact in emergency situations 24-hours/day.
· Show property and vacant apartments to applicants.
· Timely collection of rents and all monies on site; daily deposit and record keeping.
· Attend appropriate meetings, seminars, and workshops as designated.
· Exercises concern for general security and safety of staff and residents.
· Observe maintenance activities, including all contracted services. Report problems to supervisor.
· Assist in developing and implementing resident services, activities, and a positive resident- relations program.
· Routinely observes the condition of the property, inside and out, to ensure neatness and security, and for early identification of potential problems.
· Notify supervisor of any property loss or liability related incidents immediately.
· Notify supervisor of any absence from property.
· Other similar duties and special projects as assigned.
OTHER:
This is a non-exempt position reporting to a Regional Property Manager or Property Manager, and may be either part-time of full-time. Eligible for benefits if working 30 or more hours per week. A valid Utah driver’s license is required, as is the use of a personal vehicle with liability and insurance that can be utilized for UNPHC business, and for which mileage is reimbursed. UNPHC is an equal opportunity employer.