Office Assistant
Salary
$33,654.40 - $38,708.80 Annually
Location
799 North Highland Avenue, Winston-Salem, NC
Job Type
Full Time
Job Number
08669
Department
Public Health
Division
Administration
Opening Date
07/15/2026
Closing Date
7/25/2026 11:59 PM Eastern
General Statement of Duties
Forsyth County Public Health is seeking an energetic and motivated individual with a passion for working with the public and being a team player for an open Office Assistant position.
This position involves registering patients in public health clinics, assisting with other clinical front-office tasks, and providing administrative support in all clinic areas. The individual should have excellent interpersonal and communication skills, possess experience and competency in customer relation skills. The Office Assistant is responsible for answering incoming phone calls from patients and registering patients in a timely and accurate manner. This position can organize and prioritize work in a stressful environment and work effectively both as part of a team and individually. Good problem-solving skills are essential. Spanish/English speaking skills are preferred.
The work hours are on a rotating schedule:
Mon-Wed 8:00am-5:00pm
Thursday 8:00am-8:00pm / 8:00am-5:00pm
Friday 8:00am-1:00pm / 8:00am-5:00pm.
Distinguishing Features
The ideal candidate will possess the following knowledge, skills, and abilities:
General knowledge of office or work unit procedures, methods, and practices
General knowledge of and ability to use correct spelling, punctuation, and grammar
General knowledge of office accounting and record keeping procedures
Ability to use a variety of office equipment
Ability to type with accuracy
Ability to use courtesy and tact in performing public contact duties
Ability to screen communications based on predetermined guidelines in order to respond or route to proper destination
Ability to communicate effectively in person, in writing, and by telephone
Ability to maintain effective working relationships with other employees
Minimum Education and Experience
Graduation from high school or GED and at least one year of office/clerical experience.
A higher education level may be considered as a substitution for part of the experience requirement.
Bilingual - Spanish/English skills preferred.
Essential Duties and Responsibilities
Essential duties and responsibilities include but are not limited to the following:
Registering patients who receive clinical services at Forsyth County Department of Public
Creating patient encounters and/or making appointments
Communicating with customers and clinical staff respectfully and professionally
Answering questions and/or providing explanations
Answering and directing telephone calls, follow up with voicemail messaging
Mailing out patient statements and/or invoices
Posting payments (cash, checks or money orders) and balancing daily money tills, along with creating end of day reports
Performs related work as required
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Click to view Part Time with Benefits information.
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01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions.
02
Please select your highest level of completed education.
03
How many years of office or clerical experience do you possess?
04
Please describe your level of computer proficiency:
05
Please rate your customer service skills:
06
How many years of experience do you have working in a health care setting?
07
What is your level of experience working with electronic medical records?
08
Do you have any data entry experience?
09
Do you have experience with patient registration?
10
Do you have experience in a call center?
11
Are you bilingual in Spanish and English?
Required Question
Employer Forsyth County (NC)
Address 201 N. Chestnut St.
Winston Salem, North Carolina, 27101
Phone 336-703-2400
Website http://www.forsyth.cc