Office Associate - Clerks Office
Salary
$44,304.00 - $66,060.00 Annually
Location
625 52nd Street, Room 100, Kenosha, WI
Job Type
Regular - Full Time
Job Number
01722026
Department
City Clerks
Opening Date
06/18/2026
Closing Date
6/30/2026 11:59 PM Central
General Overview of Position
Under general direction of the City Clerk & Treasurer, this position provides general office support to the City Clerk & Treasurer Department. Duties include a variety of administrative and clerical tasks. This position requires a high-level of confidentiality, independent judgment, initiative, and decision-making with the ability to prioritize and multi-task. Receives significant public contact requiring professional communication and superior customer service.
Example of Duties & Responsibilities
Greet customers and visitors at counter, provide information and direction, receipts payments, and answer the phone.
Organize and receipts tax bills, department deposits and all other payments received daily.
Receive, file and distribute City claims, lawsuits, statements of economic interest, petitions for exemption from sexual offender residency restrictions.
Receive and respond to requests for special assessment searches.
Collect and record hotel motel tax payments.
Responsible for Contractor licensing.
Process incoming and outgoing mail.
Update bulletin board, maintain license application availability for customers.
File license applications, contracts, etc.
Perform data entry of voter registration applications, absentee ballots, voter participation and compilation and filing of statistical reports. Assist in the reconciliation of voter participation.
Conduct early voting, voter registration, and other tasks associated with elections.
May assist in set ups of accessible polling locations.
Receive, review and process license applications. Maintain spreadsheet and correspond with Police Department.
Correspond with license applicants; print and mails licenses.
Prepare agendas, compile back up materials, create paper and e-packets and minutes for committee meetings and Common Council.
Attend committee and/or Common Council meetings to take minutes.
Perform or assist with other tasks as needed or assigned.
Must be able to work overtime, outside of the traditional work day, during peak season of tax collection, to assist in the administration of elections and to attend committee meetings and Common Council.
Other duties as assigned.
NOTE: The duties listed above are intended as illustrations of the various types of work performed by persons in positions covered by this classification specification. This list is not all inclusive. The omission of a particular job duty does not mean that the duty is not one of the essential functions of the position. Management reserves the right to assign employees in this classification to duties not listed above, if the duties are fairly within the scope of responsibilities applicable to the level of work performed by employees in positions covered by this classification specification. This classification specification does not create an employment contract between the City and the employee and is subject to change by the City as the needs of the City and the department change over time.
Requirements
Education, Training and Experience Requirements:
High school diploma, GED or HSED.
Supplemented by a minimum of one (1) year of general clerical experience, including cashiering, computer operations and public or customer service; or an equivalent combination of training and experience.
Must have keyboard skills and proficiency with a varied range of computer application programs.
Must be able to type at a rate consistent with departmental needs.
Must be able to be WisVote Certified - must be able to obtain within Thirty (30) days of hire.
Must be able to obtain a commission as a Notary Public.
Knowledge, Skill and Ability Requirements:
Knowledge of municipal and departmental rules, regulations, practices and procedures.
Knowledge of business English and arithmetic.
Knowledge of modern office terminology, methods, practices and procedures.
Ability to understand and follow oral and written instructions.
Ability to establish and maintain effective working relationships with fellow employees, superiors, suppliers and the general public.
Ability to make arithmetic calculations with speed and accuracy.
Ability to learn pertinent codes, laws, ordinances, rules, regulations, policies and procedures.
Ability to communicate information tactfully and impartially.
Ability to handle reasonably necessary stress.
Ability to maintain confidentiality
Physical Requirements:
Environmental Requirements:
Sensory Requirements:
Other Requirements:
Method of Selection
Selection of qualified applicants will be based upon a rating of their training, experience and work record. The selection process may include written and/or oral examinations. Appointment will be made in accordance with City policy and the Civil Service Ordinance and Rules and Regulations. The City reserves the right to evaluate only those applicants who best meet the needs of the City.
Why the City of Kenosha?
We offer a full benefit package, annual pay increases, generous paid time off and employee and community engagement opportunities for general full-time employees!
The City of Kenosha is taking on many exciting projects in the areas of large scale developments and technological advancements to keep Kenosha the vibrant and growing community we love -- Join us!
Most positions are included in a 17 step compensation plan. Most employees receive annual salary increases of 2.5% based on the current compensation plan. Additional across-the-board pay increases may occur annually.
Insurance
The City offers a high deductible health plan (HDHP) to eligible employees and their qualifying dependent(s) as of the first of the month following 30 days of full-time employment. All employees are required to pay a five percent (5%) monthly health insurance premium, which will be waived if the employee participates in an annual Health Risk Appraisal (HRA). Employees and qualifying dependents are responsible for any deductibles, co-payments, or other out-of-pocket costs associated with care received under the provisions of the plan(s).
The City offers dental insurance to eligible employees as of the first of the month following 30 days of full-time employment. There are two options for Dental Insurance: CarePlus (Dental Associates) and Delta Dental. CarePlus (Dental Associates) monthly premiums are paid for by the City. Employees are responsible for monthly premiums if enrolling in Delta Dental. Only one dental plan may be selected if enrolling.
The City offers vision insurance to eligible employees as of the first of the month following 30 days of full-time employment. This plan provides benefits (after applicable co-pay) including a comprehensive exam, eye glasses with standard single vision, etc.
The City holds an open enrollment period each calendar year. If the employee waives coverage of health and/or dental insurance upon hire, they must experience a qualifying life event as prescribed by the Plans summary plan description in order to enroll for either health or dental insurance at any other time during the plan year. Employees who do not experience a qualifying life event must wait for the open enrollment period to elect coverage. Insurance benefits are subject to unilateral changes by the City.
We participate in the Wisconsin Retirement System (WRS). This is a pension plan. We match the employee contribution amount monthly for general employees. The current contribution rate for general and teacher employees can be found here.
Term group life insurance coverage is provided to employees who participate in the WRS through the Wisconsin Public Employers Group Life Insurance Program. The premium for Basic Plan coverage is paid by the City for active employees.
Employees may elect to defer part of their income into a 457(b) retirement plan through Mission Squared Retirement Corporation, Nationwide Retirement Solutions or the Wisconsin Deferred Compensation Program.
Employees enjoy numerous types of paid time off.
Employees earn up to 12 days of sick leave per year. Sick leave can be carried over year after year & never expires during employment.
Paid Vacation - available for use on January 1 each year! (pro-rated your first year of employment)
Years of Service Days/Hours per Year
Less than 1 year 12 days (96 hours)
After 1-5 years 15 days (120 hours)
After 6-10 years 17 days (136 hours)
After 11-15 years 19 days (152 hours)
After 16-20 years 21 days (160 hours)
After 20 years 25 days (200 hours)
Employees may carry over eighty (80) hours of unused vacation leave into the next calendar year.
We observe 12 paid holidays & additional paid floating holidays!
New Years Day Independence Day (July 4th) Christmas Eve Day
Martin Luther King, Jr. Day Labor Day Christmas Day
Friday before Easter Thanksgiving Day New Years Eve Day
Memorial Day Day after Thanksgiving
Juneteenth
Employees receive at least two (2) paid floating holidays per year. Holiday observance schedule may vary by department.
Duty-Related Death Benefit
One years salary is paid to the named beneficiary of an eligible employee who is killed in the line of duty.
Health and Wellness Clinic - Employees (and covered spouses) who elect health insurance coverage and complete the annual HRA may utilize the Citys onsite Health and Wellness Clinic, which is staffed by a Nurse Practitioner and Registered Nurse. Services provided by the Clinic may be subject to a co-payment, as prescribed by City policy and IRS guidelines.
Health Savings Account - The health insurance plan offered by the City qualifies for a Health Savings Account (HSA) as defined by the IRS. Johnson Bank has waived the fees normally associated with opening and maintaining an HSA for all City employees who are enrolled in a qualifying insurance plan. Payroll deduction (pre-taxed) is only available to those employees who hold their HSA with Johnson Bank. Enrollment for this benefit is administered by the Finance Department.
Critical Illness, Accident & Universal Life/Long-Term Care Insurances - Supplemental policies for Critical Illness, Accident and Life/Long-Term Care Insurance are offered to current eligible employees during the Citys annual open enrollment period.
Tuition Reimbursement Program - Regular full-time employees who have completed their probationary period may be reimbursed for 80% of tuition up to $3,000 per calendar year for satisfactory completion (a grade of "B" or greater) of approved courses through an accredited institution in the pursuance of an Associate, Bachelor or Master Degree. Please refer to the Citys Personnel Policies and Regulations for program information.
01
The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application/resume. Please be honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal.
02
Please indicate the highest level of education that you have achieved.
03
How many years of public sector experience do you have?
04
How many years of experience do you have working with spreadsheets, word and office - type programs?
05
A person is not qualified for initial employment ONLY if the person would be immediately supervised by a relative. For purposes of this rule, "Relative" includes any member of your immediate household or any person whose relationship by blood or marriage is as close as or closer than first cousin, grandparent or grandchild, including step relationships. Based upon this definition of "relative", do you have any relatives employed or serving in the capacity as an elected official with the City?
06
If you answered yes to the question above, please list the name(s) and relationship(s) of your City-employed relative(s).
Required Question
Employer City of Kenosha
Address 625 - 52nd Street
Room 205
Kenosha, Wisconsin, 53140
Phone 262.653.4130
Website https://www.kenosha.org