Billing Assistant – Wholesale & Distribution
We are looking for a reliable, organized, and detail-oriented Billing Assistant to join our team. The ideal candidate will have experience with billing, accounts receivable, and customer service in a fast-paced wholesale or distribution environment.
Bilingual English/Spanish is required.
Responsibilities
- Prepare and process customer invoices accurately and on time
- Review invoices, sales orders, pricing, quantities, and delivery information for accuracy
- Process customer payments, credits, adjustments, and account corrections
- Review and maintain PODs (Proof of Delivery) and other supporting documentation
- Assist with accounts receivable and collections
- Follow up with customers regarding outstanding invoices and past-due balances
- Research and resolve billing discrepancies, shortages, returns, credits, and pricing issues
- Reconcile customer accounts and investigate payment differences
- Communicate with customers regarding invoices, statements, payments, and account questions
- Coordinate with sales, warehouse, transportation, and accounting departments to resolve billing issues
- Review freight and delivery charges when applicable
- Maintain accurate and organized billing and customer records
- Assist with daily and month-end billing and accounting reports
- Perform other administrative and accounting duties as needed
Qualifications
- Must be bilingual in English and Spanish
- Previous experience in billing, accounts receivable, collections, bookkeeping, or accounting support preferred
- Wholesale, food distribution, importing, logistics, or similar industry experience is a plus
- Strong attention to detail and accuracy
- Comfortable working with numbers and handling a high volume of transactions
- Strong organizational and time-management skills
- Proficiency with Microsoft Excel and office software
- Experience with accounting, billing, or ERP software is preferred
- Strong telephone and customer-service skills
- Professional written and verbal communication skills in both English and Spanish
- Ability to handle confidential financial information professionally
- Dependable, punctual, and able to work well in a fast-paced environment
What We’re Looking For
We are looking for someone who is dependable, proactive, organized, and accountable. The right candidate should be comfortable communicating with customers, following up on unpaid invoices, resolving discrepancies, and working closely with our sales, warehouse, transportation, and accounting teams.
Position: Billing Assistant
Employment Type: Full-Time
Schedule: Monday–Saturday
Language Requirement: Bilingual English/Spanish
Compensation: Competitive, based on experience