Job Summary:
The Office Clerk provides essential administrative support to ensure the efficient operation of the office. This role is responsible for managing routine clerical tasks such as filing, data entry, document preparation, mail distribution, and maintaining office supplies. The Office Clerk assists employees and management with administrative needs, supports recordkeeping and compliance requirements, and helps maintain a professional, organized work environment. Strong attention to detail, reliability, and the ability to multitask are key to success in this position.
Essential Responsibilities
Order Processing & Administrative Tasks
Receive and process incoming orders via phone, email, fax, or electronic systems
Verify accuracy of financial and transactional data
Prepare documentation for contracts, transactions, and regulatory compliance
Calculate costs of goods, services, and shipping
Maintain inventory and account records
File and manage documents, records, and customer information
Provide notifications to customers regarding order status, delays, or issues
Shipping, Receiving & Inventory Control
Inspect incoming and outgoing shipments for accuracy and damage
Record shipping information and maintain inventory logs
Package, label, and prepare items for shipment
Store, organize, and rotate inventory
Order materials, supplies, or equipment as needed
Coordinate shipping activities with carriers and external partners
Analyze shipping information to determine routing decisions
Customer Service
Respond to customer inquiries regarding products, services, and order status
Resolve routine customer complaints or escalate as needed
Process customer payments, deposits, or fees
Refer customers to appropriate personnel when necessary
Qualifications
High School Diploma or GED preferred
1 year of warehouse experience preferred
Basic understanding of shipping, receiving, and inventory processes
Ability to operate or learn to operate forklifts, pallet jacks, and other material‑handling equipment
Basic computer and record‑keeping skills for order entry, documentation, and inventory tracking
Ability to communicate effectively with coworkers, customers, and carriers
Strong attention to detail and accuracy
1 year of Forklift experience preferred
Environment
Non-Climate Control.
Fast-paced environment.
Physical Requirements
Activity | Percentage |
Standing / Walking | 100% |
Lifting of up to 50 lbs. | 25 - 50% |
Bending and Squatting | 50- 75% |
Using both hands, fingers, arms, and shoulders in repetitive movements | 75 – 100% |
Reach out up to 6 feet tall | 5% |
ACERO is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.