Office Coord - Ombudsman (#021959) Agency Director, Columbia (RICHLAND)

Office Coord - Ombudsman (#021959) Agency Director, Columbia (RICHLAND)

Salary

$39,300.00 - $66,800.00 Annually

Location

Richland County, SC

Job Type

FTE - Full-Time

Job Number

021959

Agency

Department of Corrections

Division

Directors Office

Opening Date

08/11/2026

Closing Date

8/18/2026 11:59 PM Eastern

Residency Requirement

No

Class Code:

AH10

Position Number:

021959

Normal Work Schedule:

Other

Pay Grade

GEN07

Hiring Range - Min.

$39,300.00

Hiring Range - Max.

$53,100.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

Department of Corrections NOTE: This position is recruited through SCDC Careers site only; You must apply online via the South Carolina Department of Corrections Career website www.governmentjobs.com/careers/sc/scdc to be considered as an applicant for this position. Questions regarding the application process, this job posting or any other postings with the SCDC should be directed to: Recruiting and Employment Services (803) 896-1649 Employment@doc.sc.gov

Normal Work Schedule (Other):

Work Time: Monday - Friday (8:00 AM - 4:00 PM) Hours/Week: 37.50 hrs. Shift/Work Schedule: 02

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

• Under limited supervision performs a variety of complex administrative duties in the office of the ombudsmen for the directors office.
• Plan, supervise, coordinate and deliver customer service.
• Review e-mails & phone calls to determine proper routing.
• Conducts follow through on concerns and ensure they are addressed in a timely manner.
• Document In the constituent services spreadsheet for tracking.
• Receives and distributes incoming mail to the appropriate staff members, documenting as needed on the automated system for tracking purposes.
• Routes correspondence to the proper officials.
• Responds to ARTSM for the office, to include entering paper 19-11 requests to staff member.
• Drafts position descriptions, position action requests, employee performance management system. Enter leave and attendance records.
• Drafts retirement letters, cards, miscellaneous corr.
• Complete travel paperwork.
• Prepare books for various meetings.
• This position has daily contact with inmates.

Questions regarding the application process, this job posting or any other postings with the SCDC should be directed to:

Recruiting and Employment Services

(803) 896-1649

Employment@doc.sc.gov

Minimum and Additional Requirements

State of South Carolina Minimum Requirements:

A high school diploma and relevant experience in business management, public administration, or administrative services or a bachelors degree may be substituted for the required work experience.

SCDC Minimum Requirement:

• A high school diploma and five years work experience that is directly related to the area of employment.

• A degree may be substituted for up to four years of the related work experience on a year-for-year basis.

Additional Comments

The South Carolina Department of Corrections is committed to providing equal opportunities to all applicants and does not discriminate based on race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Agency Specific Application Procedure

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Are you currently an employee of South Carolina Department of Corrections?

• Yes
• No

02

If yes, how long have you been in your current position? (N/A if no)

03

For background check purposes, please give your full date of birth in MM/DD/YY format.

04

How would you describe your level of education?

• High School Diploma/ GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorates Degree
• None of the Above

05

How much work experience that is directly related to the area of employment do you have?

• Less than a year
• 1 Year, less than 2
• 2 Years, less than 3
• 3 Years, less than 4
• 4 Years, less than 5
• 5 Years, less than 6
• 6 Years, less than 7
• 7 Years, less than 8
• 8 Years, less than 9
• 9 Years, less than 10
• 10 or more years
• None of the above

Required Question

Employer State of South Carolina

Agency Department of Corrections Address 4444 Broad River Road

Columbia, South Carolina, 29210

Phone 803-896-1649

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.