Job Summary
Performs standard and moderately complex administrative duties. Maintains records and systems for assigned Department. Answers phone and mail, responding to member inquiries and resolving routine questions. Types letters, memorandums and reports. Conducts routine mailings. Schedules appointments. Core Responsibilities
Maintains accurate departmental records in digital and hard copy formats, including check ledger and confidential information; inputs data and generates documents and reports.
Assembles and mails monthly publications and other information as requested. Develops and maintains files, as well as interoffice and special request mailing lists.
Greets, screens and refers callers and visitors; schedules appointments; answers routine questions and information requests. Opens, sorts, screens, refers and distributes mail.
Processes address changes; resolves issues related to subscriptions.
Types documents, spreadsheets and correspondence that may be confidential. Composes and answers routine correspondence.
Maintains inventory of office supplies and orders as needed; performs other duties as assigned. Skills Qualifications
Required:
Excellent typing/word processing skills
Editing and proofreading skills
Good grasp of grammar
Must be customer service oriented with strong oral and written communication skills
Time management and prioritization of work; attention to detail
Strong organizational and coordination skills to support multi-tasking
Professional demeanor and ability to defuse emotional situations in a calm manner
Proven ability to work independently to accomplish duties and special assignments
Ingenium, Life 70, IDM, AWD
Microsoft Office, including Word, Excel, PowerPoint Education
Required:
High school diploma or GED
1-3 years related work experience or equivalent combination of training and experience
Authorization to work in the United States is required
This position is not eligible for visa sponsorship
Physical Demands
Must be able to remain in a stationary position for a majority of the workday.
Numbers & Facts
Location
New Haven, CT
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Editingunmatched
Establish Prioritiesunmatched
File Maintenanceunmatched
High School Diplomaunmatched
Identity Data Managementunmatched
Inventory Managementunmatched
Mail Processingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Order Suppliesunmatched
Organizational Skillsunmatched
Physical Demandsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Proofreadingunmatched
Record Keepingunmatched
Systems Maintenanceunmatched
Telephone Skillsunmatched
Time Managementunmatched
Typingunmatched
Word Processingunmatched
Writing Skillsunmatched
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