Office Coordinator: Customer Service

Office Coordinator – Driver Support Oakley, Ca

We are seeking a dependable and customer-focused Office Coordinator to support daily driver and office operations. This position is ideal for someone who is organized, comfortable working in a fast-paced environment, and provides excellent customer service.

Responsibilities

• Provide daily administrative and operational support to drivers
• Answer incoming calls and respond to driver and customer questions
• Perform accurate data entry and maintain records
• Communicate professionally with customers, including Lowe’s
• Assist with scheduling, delivery updates, and driver-related issues
• Track and update information in company systems
• Coordinate with drivers and internal teams to resolve issues quickly
• Maintain organized and accurate documentation
• Perform general office and administrative duties as needed

Qualifications

• Previous office, administrative, dispatch, or customer service experience preferred
• Strong data entry and computer skills
• Excellent verbal and written communication
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Professional and customer-service-oriented attitude
• Experience supporting drivers, transportation, logistics, or delivery operations is a plus

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