Office Coordinator Garden City NY, 11530 - In person Assignment Duration: 1 month Hours: 7-4 or 8-5 | M-F
Why is this role open? Coverage for an employee on leave Possible for extension? Yes, possible
- Brokerage + 5 Panel + FFEIC
Overview of Work Environment/Client Nuances: Office environment, working with the receptionist, supporting client office
About the Role: As a *** Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You'll Do: • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. • Arrange and confirm recreational, dining, and business activities on behalf of the requestor. • Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. • Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. • Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. • Coordinate with vendors who supply services or goods to the workplace. • Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. • Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
What You'll Need: • High School Diploma or GED with up to 2 years of job-related experience. • Ability to follow basic work routines and standards in the application of work. • Communication skills to exchange straightforward information. • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. • Strong organizational skills with an inquisitive mindset.
Interview Process: 1 virtual and/or 1 onsite
Summary: As a *** Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.