Budgeting, Communication Skills, Documentation, Employee Orientation, Healthcare Software, Leadership, Logistics, Maintain Compliance, Medical Office, Medical Record System, Microsoft Office, Organizational Skills, People Management, Performance Analysis, Performance Reviews, Schedule Development, Standard Operating Procedures (SOP), Team Lead/Manager
Essential Job Duties and Responsibilities:
- Manage day-to-day personnel logistics, including coordinating immediate coverage for staff call-outs, managing PTO schedules, and the optimization of front-desk and clinical workflows.
- Audit daily clinic administrative queues to ensure standard operating procedures are being met and dependencies and support of other departments are being actively managed.
- Assist the Director by gathering documentation and tracking items needed for personnel management such as new staff orientation and performance evaluations.
- Oversee clinic inventory, medical/office supply ordering, and vendor deliveries, ensuring strict adherence to the budget established by the Director.
- Serve as the frontline tactical extension of the Clinic Director, executing managerial directives and ensuring workflows align with leadership’s strategic goals.
- Support monitoring of daily Electronic Health Record (EHR) administrative queues and check-in/check-out flows to support optimal patient volume and help prevent revenue leakage.
Qualifications and Key Competencies:
- Experience: Minimum of 3–5 years of experience in a medical office environment, with a proven track record in a senior administrative, team lead, or coordinator capacity. Multi-specialty experience preferred.
- Skills: Proficient in medical office software and MS Office Suite. Strong professional communication skills are required.
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External Community Memorial Hospital