At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.
We currently have a full-time opening in our Dallas, TX office. Our position is for 36 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.
Regular onsite attendance is required.
RESPONSIBILITIES
Order Entry
Entering Order Tickets, Customer Order Forms, and customer payments daily
Receiving & Shipping
Unpacking received shipments daily
Prepping and steaming garments for delivery and placing on Sales Professional's rack
Processing returns, remakes and alterations
Preparing clothing for delivery by Sales Professional
Picking up and delivering client items as needed
Alterations
Entering alteration instructions into the proprietary system
Delivering/picking up garments to/from outside contractor tailors
Preparing alteration report for corporate office
Telephones/E-Mail/Mail
Answering incoming phone calls and relaying messages to appropriate Sales Professional
Checking store e-mail daily and forwarding information to the relevant person(s)
Making bank deposits and running errands
Making follow-up calls to factories, customers, and corporate office
Performing other duties as assigned
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Experience using social media platforms for marketing and research purposes
Strong computer skills, including proficiency with Microsoft Office and Google Docs
Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
Strong organizational skills
Ability to bend and lift 30 lbs.
Valid driver’s license except in larger metropolitan areas where driving is not required
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.