Essential Duties & Responsibilities
Knowledge, Skills, & Abilities
Minimum Education & Experience
Job Level Overview
Operations, Administrative, Service, or Technical Support Level 3 - Senior level role with considerable knowledge and skills. Performs complex tasks and project work. Work is typically not routine and requires troubleshooting and analysis. Mentors or guides less experienced staff.
Additional Job Details
The Ombuds Office Coordinator serves as a point of contact for visitors, including individuals who arrive without an appointment, and provides calm, professional assistance in triaging walk‑ins while maintaining the office’s standards of neutrality and discretion. This role requires a clear understanding of the Ombuds Office’s commitment to confidentiality, including recognizing what information can be collected, how it should be handled, and when to direct individuals to the Ombuds for private conversation. The Office Coordinator helps create a welcoming, safe environment by managing initial inquiries, safeguarding sensitive information, and supporting smooth transitions into confidential Ombuds processes.
FLSA Category
Non-ExemptWork Location
HybridCompensation
$22.00 - $28.00/hourApplication Materials
When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.
Cover Letter, Curriculum Vitae or ResumeCandidates must be eligible to work in the United States.
Additional Details
In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.
If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to
hr@rit.edu
. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.