Office Director

About Dakota Custom Drywall & Paint

Dakota Custom Drywall & Paint is a high-performing drywall, texture, and painting company specializing in production-focused new residential construction and commercial projects throughout the Sioux Falls region. Our reputation is built on quality craftsmanship, speed, reliability, and strong relationships with builders and contractors.

We are growing and refining our systems — and we are looking for an operational leader who can help bring structure, accountability, and organization to the administrative side of the business.

Position Overview

The Office Director is the operational backbone of the company.

This role exists to create structure, improve efficiency, and provide administrative and financial leadership that allows ownership to focus on production, people leadership, and growth.

You will own the day-to-day administrative engine of the company — from invoicing and receivables to reporting, job costing, software implementation, recruiting support, and operational organization.

This is not a passive bookkeeping role. This is a hands-on, high-accountability position that requires initiative, leadership, and comfort operating in a growing construction environment

Primary Responsibilities

Financial Operations & Reporting

• Manage and maintain company financial systems (QuickBooks Online and related platforms)
• Assist with transition from desktop to cloud-based financial systems
• Reconcile accounts and ensure clean monthly financial reporting
• Prepare operational reports for ownership (AR, job profitability, financial dashboards)
• Support monthly financial review processes
• Assist in developing and maintaining annual budgets and forecasting tools
• Weekly Payroll Processing and reconciliation

Invoicing & Receivables

• Prepare and send all customer invoices on structured cycles
• Track outstanding receivables and manage collection follow-up
• Maintain visibility of completed work to ensure no work goes unbilled
• Coordinate weekly invoice review meetings with ownership
• Create systems that prevent missed revenue opportunities

Job Costing & Profitability Tracking

• Build and maintain job-level costing structures
• Track labor and material costs per project
• Create simple micro P&Ls for completed jobs
• Identify efficiency trends and support profitability benchmarking
• Provide data to support team accountability and performance reviews

Operations & Administrative Leadership

• Manage company email inboxes and incoming communication
• Screen and prioritize tasks for ownership
• Assist in creating repeatable systems and operational workflows
• Help evaluate and implement operational software platforms
• Become the internal “keeper of knowledge” for systems and processes

Recruiting & Hiring Support

• Manage recruiting ads across platforms
• Review and vet incoming resumes
• Conduct initial 10–15 minute screening calls
• Maintain candidate tracking systems
• Coordinate interview scheduling with ownership
• Help build structured onboarding processes for new hires

Process Implementation & Accountability

• Support rollout of new systems, SOPs, and tracking processes
• Ensure field and office workflows are followed consistently
• Help maintain organizational structure as the company grows
• Serve as an accountability partner to leadership for implementation task

Ideal Candidate Profile

You may be a strong fit if you:

• Have prior experience in construction administration, bookkeeping, operations, or office management
• Understand how contractors bill jobs and track costs
• Are comfortable balancing multiple priorities simultaneously
• Are proactive, organized, and highly detail-oriented
• Enjoy building structure inside growing businesses
• Can communicate clearly and professionally with contractors, vendors, and team members
• Prefer a role where you help build something rather than just maintain

Preferred Experience

• Construction or trade-service industry background (highly preferred)
• Experience in controller, office manager, or operations support roles
• QuickBooks Online proficiency
• Familiarity with project management or field-service software
• Recruiting or HR coordination experience (a plus

Compensation & Schedule

• Salary Range: $65,000 – $80,000 annually (based on experience and capability)
• Schedule: Flexible (4-day or 5-day work week possible for the right candidate)
• Benefits: Health stipend or benefits structure negotiable, IRA 3% Match etc
• Growth Opportunity: Significant — role will expand as company grows