Location: Newark, NJ
Job Type: Full-Time
Pay Rate: 17.00/hour
Work Authorization: United States (Required)
We’re looking for an organized and adaptable Office/Dispatch Administrator to join our team. This key role blends office administrative responsibilities with real-time dispatch coordination, ensuring smooth day-to-day operations in a fast-paced, 24/7 environment. If you're detail-oriented, a problem solver, and thrive under pressure, this position is for you.
Coordinate and manage daily delivery routes for drivers
Maintain active communication with drivers throughout their shifts
Adjust routes quickly in response to traffic, weather, or customer changes
Collaborate with management to meet evolving customer needs
Respond to last-minute schedule changes with professionalism and flexibility
Build and maintain strong relationships with drivers and customers
Perform billing tasks, prepare and issue invoices, memos, and monthly statements
Respond to vendor inquiries and resolve payment issues in a timely manner
Reconcile vendor statements and resolve discrepancies
Keep track of transactions and investigate differences between shipping logs and invoice records
Maintain and update customer files, including accurate billing and contact information
Provide exceptional customer service via phone, email, and in-person
Assist with general office operations including filing, data entry, and maintaining supplies
Provide administrative support to store management and staff as needed
Handle incoming calls, direct inquiries, and relay information to appropriate team members
High School Diploma or GED
Valid driver’s license
Prior experience in dispatching, administrative support, or billing preferred
Ability to prioritize and multitask in a fast-paced environment
Proficiency with Microsoft Office and basic accounting software
Strong communication and problem-solving skills
Ability to work independently and as part of a collaborative team
Availability to support a 24/7 operation (schedule flexibility required)
Be part of a dynamic, essential operations team
Weekly pay
Medical, Dental & Vision benefits
Paid holidays & PTO
Ongoing training and career growth opportunities
Supportive and safety-focused work environment
Learn more about us:www.mccarthytire.com
We are proud to be an Equal Opportunity Employer and welcome candidates of all backgrounds to apply. We do not discriminate based on race, gender, age, religion, disability, veteran status, or any other protected classification.