Office Manager (84102)

Centurion is proud to be the provider of comprehensive services to the Illinois Department of Corrections.

We are currently seeking a full-time Regional Office Manager to join our Regional Office team in Springfield, Illinois.

The Regional Office Manager is responsible for supporting the daily operations of a busy Regional Office while serving as a key liaison between field staff, facility leadership, and corporate teams. This position oversees administrative functions, supervises office staff, manages invoicing and financial administrative processes, coordinates employee onboarding activities, and ensures the efficient flow of information throughout the region. The ideal candidate is a strong people leader with excellent organizational, customer service, and administrative skills.

• Provide leadership and oversight of regional office operations and administrative functions.
• Supervise, coach, develop, and evaluate office support staff.
• Coordinate new hire onboarding and employee processing with Corporate Human Resources and other departments.
• Coordinate with vendors, facility staff, and Corporate Accounting regarding invoice status, payment inquiries, and supporting documentation.
• Generate and distribute recurring and ad hoc operational, staffing, and compliance reports for regional leadership and clients.
• Serve as the primary liaison between facility staff, regional leadership, Corporate departments, and external stakeholders.
• Maintain tracking systems for credentialing, continuing education requirements (CEUs), certifications, and other regulatory requirements.
• Coordinate temporary staffing and agency personnel requests when necessary.
• Provide general office management support, including phone coverage, correspondence, recordkeeping, and administrative coordination.
• Attend and support staff meetings, training programs, and organizational initiatives.
• Perform other duties as assigned.