Accredited Business Accountants (ABA), Autism, Basic Life Support (BLS), CPR Certification, Cleanroom, Communication Skills, Customer Support/Service, Develop and Maintain Customers, English Language, Establish Priorities, Event Management, Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), Medical Office, Multilingual, Multitasking, Office Management, Onboarding, Organizational Skills, Performance Reviews, Presentation/Verbal Skills, Purchasing/Procurement, Schedule Development, Spanish Language, Team Building, Telephone Skills, Writing Skills
Ahoy, Matey!
We are looking for an organized, multitasking, high-energy Medical Office Manager to join our team full-time. You must have a passion for helping kids learn and have fun! ABA Experience Preferred!
As the Office Manager, you will be responsible for keeping everything running smoothly in the center. You are a core team member, utilizing your multitasking, organization, and communication skills daily. It will be critical for you to understand a sense of urgency and prioritize tasks quickly. The office is quite busy; at any given time, you may be checking in anxious parents and their children, tending to phones, faxes, collecting necessary intake forms, and ensuring it is all done with a smile and accuracy.
Job Description:
- Work at the front desk Monday - Friday 7:45 am-4:30 pm.
- Receptionist duties (answer phones, send/receive faxes, respond to emails, client check-in/out).
- Client Intake Procedures (give tours, review admissions forms, schedule assessments).
- Insurance Correspondence (benefit verification, preauth requests).
- Purchasing duties (Stock office supplies).
- Scheduling (Create client/staff daily schedules, track cancellations).
- Cleaning Duties (keep lobby and conference room clean and orderly).
- Plan Monthly Client Field Trips (accept permissions slips, arrange transportation).
- Staff Onboarding (prepare locker/uniforms, review employee handbook with them).
- Event Planning for clients (make arrangements for Monthly Community Workshops, Quarterly Autism Community Social Events).
- Event planning for staff (make arrangements for Quarterly staff in-service training and team building activities).
Qualifications:
- BLS / CPR certification.
- No criminal background.
- Excellent oral and written communication skills.
- Ideally, bilingual (English and Spanish).
Expectations:
- Provide high-quality customer service to our clients.
- Maintain client privacy by HIPAA laws.
- Maintain the clinic's reputation for an organized, team environment.
- Behave professionally with all staff members, clients, and caregivers.
Benefits:
- Salary: $45K-$57K/Yr (depending on experience).
- 10 days paid vacation.
- 10 days paid holidays.
- Company-paid certification opportunities.