Office Manager (Billing) - Waste Pro - Pompano Beach, FL

Office Manager – Waste Pro | Pompano Beach, FL

Salary: $60,000 – $70,000 per year

At Waste Pro USA, we don’t just talk about “The Distinguishable Difference”— we hire people who create it.

We are seeking a hands-on Office Manager who thrives in a fast-paced environment and can confidently lead administrative, customer service, and accounting operations.   If you take ownership, build strong teams, and keep operations running smoothly, this is your opportunity to step into a key leadership role.

What You’ll Do - as the Office Manager, you will oversee the daily operations of the office and lead multiple departments to ensure efficiency, accuracy, and exceptional customer service.

Key Responsibilities:

• Lead and manage the division’s billing, accounts payable, customer service.
• Ensure accurate and timely billing, journal entries, and financial reporting
• Oversee accounts receivable and collections, driving improvements in cash flow and days sales outstanding  (DSO)  
• Manage customer service team performance, including scheduling, training, and coaching
• Review and approve payables processing and coding
• Prepare monthly revenue projections and support leadership reporting
• Ensure accurate deposits and financial controls, including proper segregation of duties
• Reconcile disposal invoices with internal systems (Tower/dispatch)
• Complete franchise, monthly, and quarterly reporting requirements
• Partner with Sales on contract tracking and business reporting
• Assist leadership with operational and financial analysis reporting

What We’re Looking For

• 2–4+ years of experience in office management, accounting, or operations leadership Strong background in billing, AR/AP
• Highly organized with strong attention to detail
• Excellent communication skills, with the ability to work with all personality types
• Proficient in Microsoft Office (Excel, Word) and Microsoft Outlook, with strong overall technology skills
• Comfortable in a fast-paced, high-volume environment
• Proven ability to lead teams and improve performance

Why Waste Pro?

• Free Group Term Life Insurance
• BCBS Medical Insurance
• Dental, Vision, and Supplemental Insurance options
• 401(k) with excellent company match
• Vacation, Holiday, and Sick Time
• Year-End Bonus
• Competitive salary with growth opportunities
• Stable, essential industry with long-term career potential
• High visibility with leadership and operational impact
• Team-oriented culture focused on accountability and results

Work Environment

Office-based role in a professional setting;  collaborative environment supporting operations, sales, and regional leadership

Special Considerations/Physical Work Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This role requires frequent use of fine motor skills and hand-eye coordination, including tasks such as keyboarding, operating equipment, and driving, for the majority of the workday.    The position involves light physical activity, including occasional lifting, carrying, pushing, and/or pulling of objects weighing up to 25 pounds.

Pompano Beach

Located in Broward County, Pompano Beach offers a great lifestyle with beautiful beaches, parks, and cultural attractions. Compared to nearby cities like Miami and Fort Lauderdale, it is more affordable while still providing convenient access to major highways and South Florida hotspots.

This is more than a job—it’s an opportunity to make a meaningful impact every day while growing your career with a company that truly values its people.

Ready to Make an Impact?

Bring the energy, take ownership, and apply today to become part of The Distinguishable Difference at Waste Pro.