Office Manager/CSR

BAHR INSURANCE AGENCY INC

CALIFORNIA, MD

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JOB DETAILS

SKILLS

Administrative Skills, Analysis Skills, Calendar Management, Coaching, Communication Skills, Customer Relations, Customer Support/Service, Data Quality, Detail Oriented, Develop and Maintain Customers, Establish Priorities, Insurance, Insurance Sales, Interpersonal Skills, Inventory Management, Maintain Compliance, Meet Sales Quota, Mentoring, Multitasking, Needs Assessment, Office Management, Operational Improvement, Operational Strategy, Organizational Skills, Plan Meetings, Policy Implementation, Problem Solving Skills, Procedure Implementation, Record Keeping, Reporting Skills, Resolve Customer Issues, Safety/Work Safety, Team Lead/Manager, Time Management, Training/Teaching

LOCATION

CALIFORNIA, MD

POSTED

30+ days ago

Benefits:

401(k)
Company parties
Opportunity for advancement
Training & development
401(k) matching
Bonus based on performance

Benefits/Perks

Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation

Job Summary
The Office Manager is highly organized and detail-oriented with strong multitasking skills. The Office Manager has the ability to prioritize tasks for the most efficient use of time while being able to keep deadlines. This position requires a high level of integrity, confidentiality, and maturity. Naturally driven to coach, mentor, and build strong working teams.

Responsibilities

Perform clerical, administrative, and secretarial responsibilities
Coordinate staff activities to ensure maximum efficiency
Maintain a safe and secure working environment
Ensure filing systems are maintained and current
Monitor procedures for record-keeping
Ensure security, integrity, and confidentiality of data
Oversee adherence to office policies and procedures
Analyze and monitor internal processes
Implement procedural and policy changes to improve operational efficiency
Prepare operational reports and schedules to ensure efficiency
Coordinate schedules, appointments, and bookings
Monitor and maintain office supplies inventory
Review and approve office supply acquisitions
Service existing client accounts, maintaining strong client relationships
Communicate effectively with clients to assess their insurance needs and offer tailored solutions
Sell diverse insurance policies to individuals and businesses
Provide prompt and effective customer service, addressing inquiries and resolving issues
Collaborate with team members to meet sales targets and achieve company goals

Qualifications

Preferably a Maryland Personal & Casualty License. If not, required to obtain within first 60 days of employment.
Excellent planning and organizational skills with strong attention to detail
Must have the ability to multitask and prioritize
Ability to prioritize multiple projects and adjust workload accordingly; time management critical
Must possess the ability to delegate authority and responsibility
Ability to maintain a high level of confidentiality
Ability to act and operate independently to accomplish objectives and the ability to work within a team
Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions
Excellent communication and interpersonal skills with the ability to foster effective working relationships
High level of professionalism
Highest level of integrity

About the Company

BAHR INSURANCE AGENCY INC

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