Office Manager

Office Manager

Position Overview

We are seeking a highly organized, dependable, and detail-oriented Office Manager to serve as a key member of our team. This is a trusted position that supports accounting, customer service, production, and administrative operations. The ideal candidate will be comfortable wearing multiple hats, have strong QuickBooks experience, and enjoy working in a collaborative manufacturing environment.

This role acts as the communication bridge between sales, engineering, production, and customers while helping ensure daily operations run smoothly.

Key Responsibilities

Accounting & Bookkeeping

• Manage accounts payable and accounts receivable
• Process invoices for engineering and production
• Issue customer credits
• Perform customer credit checks
• Set up new vendors
• Assist with bank reconciliations and banking inquiries
• Maintain tax forms and other financial documentation
• Generate financial reports from QuickBooks
• Work closely with the company's CPA during quarterly closings
• Maintain accurate financial records and support accounting functions

Production Reporting

• Create and maintain daily production reports using Excel
• Track production from sales order through manufacturing and shipping
• Enter sales orders and daily production data
• Monitor work-in-progress (WIP) reports
• Generate production status reports for management

Customer Service & Office Administration

• Answer and route incoming phone calls
• Manage company email inboxes and customer communications
• Respond to customer inquiries and provide order updates
• Print and process sales orders
• Organize and maintain digital and physical records
• Order office supplies
• Coordinate routine maintenance for office equipment and facilities

Human Resources

• Coordinate new hire onboarding
• Process payroll using ADP
• Maintain employee personnel files
• Administer health insurance enrollment and changes
• Complete E-Verify documentation
• Assist with employee benefits administration and insurance renewals

Qualifications

Required

• Previous experience as an Office Manager, Administrative Manager, or similar role
• Strong working knowledge of QuickBooks (required)
• Experience with accounts payable and accounts receivable
• Proficiency in Microsoft Excel
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• High level of integrity and ability to handle confidential information
• Customer service experience

Preferred

• Experience in a manufacturing environment
• Familiarity with production reporting or work-in-progress (WIP) tracking
• Experience with payroll processing using ADP
• Basic understanding of accounting principles

Ideal Candidate

The successful candidate is:

• Highly trustworthy and dependable
• Adaptable and able to manage multiple priorities
• Detail-oriented and accurate
• Comfortable working with customers and vendors
• A strong communicator who can coordinate between sales, engineering, production, and accounting
• Able to learn company processes and become a central resource for the organization

Compensation

• Competitive salary
• Performance bonus opportunities
• Weekly commission opportunities
• Quarterly bonus program
• Benefits package