Office Manager & Executive Assistant

Umdasch Group

Houston, TX

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JOB DETAILS

SKILLS

Administrative Skills, Business Administration, Car Rentals, Communication Skills, Corporate Policies, Cross-Functional, Customer Support/Service, Detail Oriented, Distribution Operations, Documentation, Establish Priorities, Event Management, Executive Assistant Skills , Interpersonal Skills, Mail Processing, Market Segmentation, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Office Management, Onboarding, Operational Support, Organizational Skills, Power Outages, Presentation/Verbal Skills, Problem Solving Skills, Property Management, Sales, Scaffolding, Team Player, Telephone Skills, Time Management, Travel Planning, Warehousing, Writing Skills

LOCATION

Houston, TX

POSTED

Today

Company Description

Operating within the newly established umdasch Industrial Solutions division, AT-PAC is a global leader in scaffolding solutions. Specializing in the industrial market segment, AT-PAC focuses on serving all scaffold contractors and industrial service companies across a variety of sectors.

AT-PAC became fully integrated into the Umdasch Group in 2023, combining its 25 years of industrial scaffolding expertise with Doka's 150-year legacy in formwork and shoring. This strategic move reinforced AT-PAC's commitment to strengthening its global market position and delivering exceptional solutions to the industrial sector. Since then, AT-PAC has taken on the role of competence center for scaffolding within the Umdasch Group, ensuring a unified supply model and facilitating the seamless sharing of expertise and resources across divisions.

Looking ahead, AT-PAC will continue to drive innovation, focusing on the technical development of its scaffolding systems and digital solutions. As we expand our global footprint, we remain dedicated to delivering safety and efficiency through our scaffolding solutions and drive the success of industrial projects worldwide.

Job Description

The Office Manager is responsible for ensuring the smooth and professional day-to-day operation of the Houston office environment while providing administrative and operational support across departments. This role serves as the first point of contact for visitors, customers, and incoming communications, while also coordinating travel, office services, and internal communications. The Office Manager plays a key role in supporting collaboration between internal teams and maintaining a highly organized, welcoming, and efficient workplace with coordinator of the Managing Director. The Office Manager is responsible for ensuring the smooth and professional day-to-day operation of the Houston office environment while providing administrative and operational support across departments. This role serves as the first point of contact for visitors, customers, and incoming communications, while also coordinating travel, office services, and internal communications. The Office Manager plays a key role in supporting collaboration between internal teams and maintaining a highly organized, welcoming, and efficient workplace with coordinator of the Managing Director.

Key Responsibilities

Manage and screen incoming calls professionally before transferring calls.
Take accurate messages and ensure timely forwarding to relevant employees.
Maintain the telephone management system, including fault logging and issue resolution coordination.
Serve as the face of the company by maintaining a professional, presentable, and friendly demeanor at all times.
Welcome visitors and customers in a courteous manner and ensure refreshments are offered when appropriate.
Ensure the reception and front office areas are consistently neat, organized, and professional.
Keep stock of IT equipment and distribute when necessary.
Handle onboarding for new hires by setting up office space and distributing office and parking passes.
Serve as the main point of contact for the building manager regarding office closures, power outages, and other building-related updates.
Provide support to the Executive Team.

Administrative Support

Send, receive, sort, and distribute mail, and courier packages.
Assist employees with administrative tasks including copying, scanning, binding, laminating, and document preparation.
Handle confidential and sensitive information with professionalism and discretion.
Support management and teams with ad hoc administrative duties as required.

Travel Coordination

Administer and maintain full control of all business travel arrangements, including:
- Flights
- Accommodation
- Transfers and transportation
- Car rentals
- Invitation letters and travel documentation
Ensure travel arrangements are cost-effective, accurate, and aligned with company policies.

Office Operations & Facilities

Purchase and maintain office stock including kitchen supplies, stationery, and toiletries.
Coordinate office events, meetings, celebrations, and internal functions.
Ensure office facilities are maintained and operational issues are addressed promptly.

Communication & Coordination

Send regular staff communications and updates, including movement notifications and contact list updates.
Coordinate communication of customer-related issues to the sales team to ensure seamless information flow.
Work closely with internal cross-functional teams including Sales Representatives, Marketing, Engineering, Warehouse, and other departments to ensure timely responsiveness to customer requests.
Coordinate quarterly and annual corporate events, as needed.

Qualifications

Diploma or degree in Business Administration, Office Management, or related field preferred.
Minimum 3-5 years of experience in office administration, reception, or office management.
Experience coordinating travel arrangements and supporting multiple departments preferred.
Experience in a fast-paced commercial, distribution, or operational environment is advantageous.

Skills & Competencies

Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional telephone etiquette and customer service orientation
Ability to handle confidential information with discretion
Strong attention to detail and problem-solving skills
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to prioritize tasks and work independently
Team-oriented with strong interpersonal skills
Professional appearance and positive attitude

Additional Information

At AT-PAC, you're not just joining a team, you're joining a global movement to reshape access and scaffolding solutions. As part of our rapidly growing US operations, you'll have the autonomy and support to make real impact from day one. We're committed to investing in our people, our innovation, and your growth. AT-PAC offers terrific career opportunities, competitive compensation, comprehensive benefits.

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About the Company

Umdasch Group

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