Office Manager - Exempt

Join our team as an Office Manager!

We pride ourselves on providing exceptional dental care in a warm and welcoming environment. We are looking for an organized, proactive, and customer-focused Dental Office Manager to lead our practice and ensure smooth operations. If you are passionate about creating a positive patient experience while managing a dynamic team, we want to hear from you!

Position Overview:

The Dental Office Manager will oversee the daily operations of our dental office, ensuring the highest level of service for both our patients and our team. This role requires exceptional organizational and leadership skills, along with a strong understanding of dental office administration. The Office Manager will coordinate patient care, manage office staff, maintain office systems, and handle a variety of administrative tasks to ensure the practice runs smoothly and efficiently.

Key Responsibilities:

• Office Operations: Oversee all day-to-day office operations, ensuring a smooth and efficient work environment.
• Staff Management: Supervise and support dental office staff, including dental assistants, hygienists, and front office personnel. Provide training, performance feedback, and help foster a positive work culture.
• Patient Scheduling & Care: Manage patient scheduling and ensure that appointment schedules are optimized for efficiency and patient satisfaction. Address patient inquiries and concerns in a timely and professional manner.
• Financial Management: Oversee billing, coding, insurance claims, and payment processing. Monitor office expenses and revenue to maintain profitability. Work with the dentist and staff to ensure accurate patient records and documentation.
• Compliance & Regulations: Ensure the practice complies with all relevant local, state, and federal regulations, including HIPAA, OSHA, and other dental-specific standards.
• Inventory & Supplies: Monitor inventory of dental supplies and office equipment, placing orders as needed to ensure uninterrupted patient care.
• Marketing & Patient Engagement: Help with patient retention strategies and marketing efforts, such as promotions, community outreach, and online reputation management.
• Team Collaboration: Work closely with the dentist and other healthcare professionals to ensure the delivery of high-quality care and an excellent patient experience.

Work Environment:

• The primary location will be within the dental office, where the manager will oversee day-to-day operations at the front desk or administrative area.
• Travel within the region to other office locations or for business-related events is expected on a regular basis.

Qualifications:

• Previous experience as a Dental Office Manager or in a similar administrative role in a dental or healthcare setting.
• Strong leadership and interpersonal skills, with the ability to effectively manage and motivate a team.
• Knowledge of dental office procedures, insurance, billing, and coding practices.
• Exceptional organizational skills, attention to detail, and ability to multitask.
• Strong communication skills, both written and verbal.
• Proficiency in dental office management software and Microsoft Office Suite (Excel, Word, etc.).
• Ability to maintain confidentiality and adhere to all regulatory and compliance standards.
• High school diploma or equivalent required; additional certifications or a degree in healthcare administration is a plus.

What We Offer:

• Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life)
• Company Provided Life Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Flexible Spending Account (FSA)
• 401(k) Plan
• Learning Management System (LMS) to keep your skills sharp
• Opportunities for professional growth and development
• A great collaborative team environment!

If you're a highly organized individual with a passion for dental care and team leadership, we would love to have you on our team! Apply today to become a part of our exceptional practice.