About the Role: Royal Palm Beach Medical Group LLC/Hellocare Medical Group is looking for a motivated and organized Office Manager to keep our medical practice running smoothly and efficiently. This is a fantastic opportunity to play a key leadership role in a dynamic healthcare environment where your contributions directly impact patient experience and staff success.
Responsibilities:
Oversee daily front and back office operations to ensure a seamless patient experience
Manage scheduling, staffing, and coordination of administrative and clinical support teams
Handle billing, insurance verification, and medical records compliance
Maintain HIPAA compliance and ensure adherence to healthcare regulations and policies
Manage vendor relationships, office supplies, and facility needs
Resolve patient concerns and escalate issues as appropriate
Prepare reports and assist leadership with budgeting and operational planning
Support the organization’s participation in ACO, HEDIS, Medicare Advantage, and other value-based care programs.
Work with providers and staff to improve clinical quality measures and close patient care gaps.
Monitor measures such as annual wellness visits, cancer screenings, diabetes care, blood pressure control, medication adherence, immunizations, and post-discharge follow-up.
Develop patient outreach processes for overdue appointments, preventive screenings, and chronic-care follow-up.
Requirements:
3+ years of office management experience, preferably in a medical or healthcare setting
Familiarity with medical billing, coding, and insurance processes
Strong knowledge of HIPAA regulations and healthcare compliance standards
Proficiency with Electronic Health Records (EHR) and practice management software
Excellent communication, leadership, and problem-solving skills
Highly organized with the ability to multitask in a fast-paced environment
Associate's or Bachelor's degree in Healthcare Administration or related field preferred
About Us: Royal Palm Beach Medical Group LLC is a trusted healthcare provider serving the Royal Palm Beach, FL community with a commitment to compassionate, high-quality patient care. Our team is dedicated to creating a welcoming environment where both patients and staff feel valued and supported. We pride ourselves on a collaborative workplace culture that encourages professional growth and excellence in healthcare delivery.
Numbers & Facts
Location
ROYAL PALMS BEACH, FL
Job Type
Full-time
Skills
Administrative Skillsunmatched
Billingunmatched
Blood Pressureunmatched
Budgetingunmatched
Cancerunmatched
Clinical Supportunmatched
Communication Skillsunmatched
Diabetesunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Healthcare Administrationunmatched
Healthcare Effectiveness Data and Information Set (HEDIS)unmatched
Healthcare Providersunmatched
Healthcare Qualityunmatched
Insuranceunmatched
Leadershipunmatched
Maintain Complianceunmatched
Medical Billingunmatched
Medical Codingunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medicareunmatched
Medicationsunmatched
Medicineunmatched
Multitaskingunmatched
Office Managementunmatched
Operations Planningunmatched
Organizational Skillsunmatched
Patient Careunmatched
Practice Management Softwareunmatched
Problem Solving Skillsunmatched
Quality Managementunmatched
Regulatory Complianceunmatched
Reporting Skillsunmatched
Schedule Developmentunmatched
Standards of Careunmatched
Supplier Relationship Management (SRM)unmatched
Team Playerunmatched
Vendor/Supplier Relationsunmatched
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