Office Manager - Information Technology Services

About Us

Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The universitys students select majors from five colleges:

• Business Administration
• Education
• Engineering and Computing
• Media, Arts, and Communication
• Science and Humanities

The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment.

Job Summary

Reporting to the Chief Information Officer (CIO), the incumbent serves as the first line of support for ITS. The position provides administrative support to direct the business management activities of the department. Major responsibilities include greeting and directing customers, answering and routing phone calls, managing office inventory and purchasing, filing, and typing various correspondence to include e-mails, memos, etc. The incumbent may be required to perform job-related tasks not specifically delineated in this description.

NOTE: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification form upon hire. This position does not offer sponsorship for employment visas.

Responsibilities

• Responsible for day-to-day activities in the office, providing administrative support to the department.
• Provide support to the department staff by handling and routing phone calls, visitors, and mail
• Prepare purchase card requests, check requests, and the like for the acquisition of supplies and equipment; manage office inventory
• Enter requisitions and assist the CIO in tracking and budgeting campus expenditures.
• Research and provide computer configurations for new computer system purchases
• Compose and prepare correspondence for distribution
• Maintain office records and files
• Serves as backup for the Helpdesk and assists with requests from campus users for the work order system; serves as the initial point of contact for work order requests
• Manages travel and expense processes for department staff
• Provide users with instructional support for using network applications
• Assists with providing support to faculty, staff, and students

Required Qualifications

• Associates degree in business management or related field
• Experience with Microsoft Office Suite, Adobe Suite and computer operating systems
• At least 2 years of office/administrative support experience

Preferred Qualifications

• Bachelors degree in business management or related field along with the minimum requirements to perform the work
• Work experience in higher education

Proposed Salary

The proposed salary range is $37,000.00 - $42,000.00 annually.

Knowledge, Skills, & Abilities

• Knowledge of basic office equipment such as computer, printer, scanner, fax machine, etc.
• Knowledge of computer software and programs
• Knowledge of basic security precautions needed to protect client data
• Skilled in problem solving and analysis
• Skilled in communication to include oral, written, and interpersonal
• Ability to maintain a positive orientation towards professionalism and customer service
• Ability to provide administrative support

Apply Before Date

Review of applications will begin upon receipt. For best consideration, apply by July 6, 2026.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources at hr@savannahstate.edu. For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Institutional Values

At Savannah State University, five core values shape everything we do:

• Belonging - Building a community where all voices are valued and respected.
• Collaboration - Working together across disciplines and communities for shared success.
• Discovery - Pursuing knowledge, research, and exploration that expand horizons.
• Excellence - Committing to superior achievement in every endeavor.
• Resilience - Rising stronger through challenges with determination and adaptability.

These principles guide our culture, inspire our teams and define the kind of workplace we strive to build; one where every individual can thrive, contribute, and grow.

Equal Employment Opportunity

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individuals age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individuals protected status; nor shall any individual be given preferential treatment because of the individuals protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered. At the core of any such decision is ensuring the institutions ability to achieve its mission and strategic priorities in support of student success.

For questions or more detailed information regarding this policy please contact the Savannah State University, Office of Human Resources at hr@savannahstate.edu. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at hr@savannahstate.edu.

Other Information

• The work is typically performed in an office while sitting at a desk or table with intermittent walking, standing or stooping
• The work requires occasional lifting up to 15 pounds
• This position does not have direct supervision of classified staff but may supervise student employees.

Special Applicant Instructions

• Applicants must include a list containing the name, e-mail address and telephone number for three professional references (e.g. supervisor, mentor, colleague).
• Applicants must upload transcript(s) with the application. Unofficial are acceptable. Official transcript(s) required upon hire.