Office Manager

Empower individuals with intellectual and developmental disabilities to live meaningful, independent lives, while being supported by a team that truly cares.

For over 20 years, Full Life has been championing inclusion, independence, and growth for people with intellectual and developmental disabilities (IDD). Based on Hawaii Island, we offer a welcoming, supportive work environment where both participants and staff are set up to thrive.

Office Manager Role:

The Office Manager plays a key role in ensuring the smooth and efficient operation of our Kona office. This position serves as a central hub for administrative coordination, staff support, and office management, helping teams work effectively and supporting the organization's mission and services.

The ideal candidate is organized, proactive, collaborative, and thrives in a fast-paced environment. This individual is committed to providing excellent internal and external customer service while maintaining efficient office systems and processes.

Key Responsibilities

Office Operations & Administration

• Oversee daily office operations and maintain a professional, welcoming, and efficient work environment.
• Serve as the primary point of contact for office-related inquiries, visitors, vendors, and phone communications.
• Coordinate administrative processes, records management, and communication across departments.
• Maintain office records, filing systems, and administrative documentation in both electronic and physical formats.
• Ensure consistent front-office coverage and an effective office workflow.

Administrative & Operational Support

• Support leadership and staff with administrative needs, special projects, and operational initiatives.
• Collaborate with administrative and program teams to ensure effective communication and workflow.
• Provide guidance and support to administrative support staff as assigned.
• Identify and implement process improvements that enhance efficiency and effectiveness.
• Oversee the ordering, inventory, and organization of office supplies and equipment.
• Assist with recruitment and onboarding activities, reviewing applicant materials, scheduling interviews, coordinating candidate communications, and supporting new hire onboarding and orientation processes

Payroll, Compliance & Resource Management

• Coordinate employee timesheet collection and review to support accurate and timely payroll processing.
• Ensure compliance with agency policies, procedures, and documentation standards.
• Manage office supply inventory, equipment, and vendor coordination to support daily operations.
• Maintain confidentiality of employee, client, and organizational information.

Requirements

• High school diploma or equivalent.

• Two (1) years of office administration, office management, or related experience, or an equivalent combination of education and experience.

• Proficiency with Microsoft Office Suite, Google Workspace, and office equipment.

• Current TB clearance (or willingness to obtain before start).

• Current CPR & First Aid certification (or willingness to obtain before start).

• No history of abuse, neglect, theft, or other disqualifying convictions.

• Must pass a drug test and a criminal background check.

• Valid state-issued driver's license and automobile insurance.

Benefits

At Full Life, we believe in empowering our team to thrive. We offer comprehensive benefits to support your well-being and professional development:

• Full-time, hourly position based in Kailua-Kona | Starting at $22.50, with a potential increase after 90 days of successful onboarding. 

• Schedule: Office hours are Monday - Friday, 8:30 am - 4 pm

• Paid Time Off (PTO) for full-time employees

• 3% 401(k) match after 90 days of employment

• Health insurance or $200 monthly health stipend (if covered elsewhere)

• Cell phone stipend

• Mileage reimbursement

• Student loan repayment assistance ($50/month)

• Flexible Spending Accounts (FSA) for health and dependent care

• Bonuses are given when organizational goals are met

• Regular team-building activities with the Full Life 'Ohana

• Ongoing career and mentorship opportunities

• Incentives for completing and maintaining training requirements

If you're interested in this opportunity, we encourage you to submit your application today!
To expedite the process, please call our Kona office at (808) 322-9333 after submitting your application to discuss the next steps.

We look forward to meeting you!

Equal Employment Opportunity (EEO)
Full Life is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. All employment decisions are based on qualifications, merit, and business needs.

Americans with Disabilities Act (ADA)
Full Life is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations for individuals with disabilities during the application process, interviews, and throughout employment. If you need an accommodation due to a disability, please contact us at aj@fulllifehawaii.org, and we will work with you to ensure that your needs are met.