Ironwall by Incogni is an executive privacy and protection service built for organizations that need to protect their most exposed people. We help companies and institutions reduce security risks to executives and other high-profile individuals by continuously finding and removing their personal information from the internet.
Role Purpose Own the day-to-day office experience while providing administrative support across HR, recruiting, accounting, and first-line IT. This role ensures employees have the tools, access, equipment, and support they need to work effectively, including basic IT onboarding, off-boarding, asset management, and SaaS administration, while escalating specialized IT or security matters appropriately.
Office Operations
Own day-to-day office operations, ensuring the workplace is organized, welcoming, and running smoothly
Manage office supplies, vendors, facilities, equipment, and support business travel arrangements
Support office projects, events, team activities, and employee engagement initiatives
HR & Recruiting Support
Assist with HR onboarding, including equipment, access, first-day logistics, and adding new hires to the HR onboarding tracker and HiBob
Coordinate recruiting activities, including interview scheduling and candidate communication
Maintain employee records and monthly employee data, including new hires and departures
Support benefits administration, including new-hire enrollment, the health insurance queue, and open enrollment communications
Partner with HR on employee communications, HR programs, administrative tasks, and special projects as the company grows
Accounting Support
Assist with submitting and processing contractor and vendor invoices in Payhawk
Monitor emails received by the Accounting inbox and flag potential issues, discrepancies, or items requiring Accounting's attention.
IT Support — First Line
Serve as the first point of contact for basic day-to-day employee IT requests (hardware, software, connectivity, account access)
Troubleshoot hardware, software, connectivity, account, and access issues
Maintain IT documentation, support procedures, and knowledge resources
Identify recurring issues and recommend improvements
Provide ongoing technical support to all employees, remote and office-based
Assist with conference room, meeting, printing, networking, and office technology issues
Escalate complex technical issues to appropriate vendors or technology partners
IT Onboarding & Off-boarding
Prepare and provision computers, monitors, phones, and peripherals for new hires
Configure employee computers and set up required applications and access
Provide basic IT onboarding and orientation for new employees
Submit requests to disable or remove system and application access in accordance with company off-boarding procedures
Recover company equipment and accessories and securely handle returned devices
Coordinate with IT or technology vendors on account and application access removal
Ensure all equipment and access-related tasks are documented and completed as part of the onboarding and off-boarding process
IT Asset Management and Platforms administration
Maintain IT asset inventory — track assignment, coordinate repairs and replacement
Manage equipment lifecycle — replacement, repair, and disposal
Maintain records for purchases, warranties, and equipment status
Ensure appropriate equipment is available for new hires and replacements
Handle basic administration of core business collaboration tools — accounts, groups, access permissions
Manage phone system administration — user provisioning, numbers/extensions, call settings, first-line user support
Support core finance/expense platform administration — user access and permissions, coordination with Finance
Requirements
2+ years in office management, administration, HR coordination, or a similar role
Comfortable picking up basic IT/SaaS administration — no specialized IT background required
Comfortable with basic accounting administrative tasks — no accounting degree required
Highly organized, detail-oriented, able to manage multiple priorities independently
Strong communication skills across all levels of the company
Strong attention to security and confidentiality, particularly when handling employee information, company equipment, system access, and sensitive business information.
Compensation & Benefits
Salary range: $65,000–$85,000 annually, commensurate with experience and qualifications.
Schedule: Full-time, Monday–Friday work schedule.
Health & Dental Insurance: You’ll be eligible for our full benefits package following completion of your introductory period. Ironwall pays 100% of the employee premium and 50% of dependent premiums.
Paid Time Off: You’ll receive 2 weeks of paid time off (PTO) annually.
401(k): Eligible employees may participate in our 401(k) retirement savings plan.
Numbers & Facts
Location
MISSION VIEJO, CA
Job Type
Full-time
Salary
$65,000–$85,000 Per Year
Skills
1st Level Supportunmatched
Accountingunmatched
Administrative Managementunmatched
Administrative Skillsunmatched
Asset Managementunmatched
Billingunmatched
Business Administrationunmatched
Business Supportunmatched
Communication Skillsunmatched
Compensation and Benefitsunmatched
Computer Securityunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Equipment Replacementunmatched
Financeunmatched
Health Insuranceunmatched
Human Resourcesunmatched
Identify Issuesunmatched
Information Systems/Technology IS/IT Administrationunmatched
Interviewing Skillsunmatched
Inventory Managementunmatched
Logisticsunmatched
Multitaskingunmatched
Office Managementunmatched
Onboardingunmatched
Organizational Skillsunmatched
Printingunmatched
Privacy Controlsunmatched
Record Keepingunmatched
Risk Managementunmatched
Software Administrationunmatched
Software as a Service (SaaS)unmatched
Support Documentationunmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Travel Planningunmatched
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